Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,531 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“j'ai connu votre marque en irlande et je l'ai tout de suite bien aimé. j'achete surtout des chaussons pour ma mère, personnellement je suis plus techwear ou cyberpunk”

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Posted 1 month ago

Cher Florian, Merci beaucoup pour votre belle évaluation de 4 étoiles ! Nous sommes ravis d'apprendre que vous avez découvert notre marque en Irlande et que vous l'avez bien aimée. C'est formidable que vous trouviez des chaussons pour votre mère, même si votre style personnel penche vers le techwear ou le cyberpunk. Votre retour est très apprécié, et nous espérons vous revoir bientôt pour d'autres découvertes ! Cordialement, Sláinte !

Posted 1 month ago

“I found that the XL top I purchased is actually a L. It's extremely tight fitting and I'm not very big. I order XL just because I like lose clothes on me.”

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Posted 1 month ago

Dear Mark, Thank you for sharing your feedback about the XL top you purchased. We’re truly sorry to hear that it didn’t fit as expected. We understand how important it is to feel comfortable in your clothing, especially when you prefer a looser fit. Your comments are invaluable in helping us improve our sizing and product descriptions. We genuinely appreciate your input and hope you'll give us another chance to provide you with an item that fits just right. Wishing you all the best! Sláinte!

Posted 1 month ago

“Great prices! Good variety! Quick shipping!”

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Posted 2 months ago

Dear Brianne, Thank you for your fantastic 4-star review of Carrolls Irish Gifts! We're so glad to hear you found great prices, good variety, and experienced quick shipping. Your feedback means a lot to us, and we’re committed to providing the best selections for our valued customers. We hope to see you again soon for even more wonderful finds! Wishing you all the best! Sláinte!

Posted 2 months ago

“Quality ist o.k. sending took a while from eire. Would took Order again.”

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Posted 2 months ago

Dear Matthias, Thank you for your thoughtful review of Carrolls Irish Gifts! We're pleased to hear you found the quality to be satisfactory. We understand that shipping can sometimes take a bit longer from Eire, and we appreciate your patience during this process. It’s wonderful to know that you would consider ordering from us again, and we look forward to serving you in the future! Wishing you all the best! Sláinte!

Posted 2 months ago

“Still waiting for deliverly.”

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Posted 2 months ago

Dear Steve, Thank you for taking the time to share your feedback about your experience with Carrolls Irish Gifts. We understand that waiting for delivery can be a bit frustrating, and we appreciate your patience during this process. Your input is valuable to us, and we continuously strive to improve our service to ensure a better experience for our customers. We look forward to having the opportunity to serve you again soon! Wishing you all the best! Sláinte!

Posted 2 months ago

“Longer to receiv than expected”

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Posted 3 months ago

“Small order but still received great service and delivery”

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Posted 3 months ago

“Good , some chocolate arrived melted & delivery of goods was attempted twice. Delivery driver did not contact receiver of the parcel the first time”

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Posted 3 months ago

“Purchase Donegal oatmeal cardigan medium Beautiful artisan cardigan. Really comfy and warm. My only issue is that it comes up very big. So a medium more like a large. I’m a 10/12 uk size and this was more 14 or bigger. No option to exchange the small size as no free returns service from uk Lovely cardigan though and I just wear it as a baggy top layer”

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Posted 3 months ago

“Thank you for the fast delivery”

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Posted 4 months ago

Dear Valued Customer, Thank you for your fantastic 4-star review of Carrolls Irish Gifts! We’re thrilled that you appreciated the fast delivery of your order. Your feedback is important to us, and we’re always striving to improve our service. We hope to see you back soon for more wonderful Irish gifts! Sláinte!

Posted 4 months ago

“Nice item happy with quality and delivery time was fast”

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Posted 6 months ago

Dear Paraic, Thank you so much for taking the time to give us a 4-star rating at Carrolls Irish Gifts. We truly appreciate your feedback and are delighted to hear that you are happy with your purchase. Your comment regarding the quality and fast delivery time is greatly appreciated. We strive to provide a pleasant shopping experience and to deliver top-notch products to our valued customers, so we are thrilled that you were satisfied with your item. If you ever have any further comments or suggestions, please feel free to reach out to us. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future.

Posted 6 months ago

“Lovely store and easy to find and order online. It is very reasonably priced and you are always adding new products. Can't wait to see what products are added for christmas.”

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Posted 6 months ago

Dear Elaine,Thank you so much for your fantastic 4-star rating of Carrolls Irish Gifts! We sincerely appreciate your support and loyalty as our customer. We're glad to hear that you find our store lovely and convenient to browse and order online. We strive to offer reasonable prices for our beloved customers like you. It's also great to know that you're excited about the continuous addition of new products to our collection. We promise not to disappoint during the upcoming holiday season, and we can't wait to unveil the delightful Christmas products that will be available! Thank you once again for your kind words and for being a loyal customer. Please don't hesitate to contact us if there is anything we can assist you with.

Posted 6 months ago

“Overall, I really enjoyed shopping at this store.”

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Posted 7 months ago

Dear Ann,Thank you so much for taking the time to give Carrolls Irish Gifts a 4-star rating! We truly appreciate your feedback and are delighted to hear that you enjoyed shopping at our store. Thank you again for your support and we hope to see you again soon! Best regards, Carrolls Irish Gifts Team

Posted 7 months ago

“The earings are just a little lopsided as post earings go but quite cute”

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Posted 8 months ago

Thank you so much for your wonderful 4-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled that you found our products to be quite cute. We apologize for the slight lopsidedness of the earrings as post earrings go, and we will definitely take your comment into consideration for future improvements. Your support means a lot to us, and we hope to have the opportunity to serve you again in the future.

Posted 8 months ago

“I would have given 5 stars if the box of chocolates weren’t so close to their expiration date. I received my order in July, chocolates expire in August. They were made in August 2023… so I got an old batch. These chocolates were supposed to be a gift for someone who would receive them in September. However, I will not be giving them expired chocolate.”

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Posted 8 months ago

Dear Patricia,Thank you so much for taking the time to rate Carrolls Irish Gifts with 4 stars! We greatly appreciate your feedback and your support. We sincerely apologize for the inconvenience caused by the close expiration date of the box of chocolates you received. We understand your frustration and disappointment, especially since they were intended as a gift for someone in September. We assure you that this is not the standard we strive to meet and we are currently investigating the issue with our suppliers to ensure that this does not happen again in the future. We genuinely value your input and will use it to improve our processes. Again, we appreciate your understanding and for being a valued customer. We hope to have the opportunity to serve you better in the future.

Posted 8 months ago

“The inventory is low,but shipping is great and so is customer service”

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Posted 9 months ago

Dear Mary,Thank you so much for giving Carrolls Irish Gifts a fantastic 4-star rating! We truly appreciate your support and we're thrilled to have you as a loyal customer. As you mentioned, we understand that our inventory may be running low at times. However, we strive to make up for it with our exceptional shipping services and top-notch customer support. Your kind words about our shipping and customer service mean a lot to us, and we're glad to know that we were able to meet your expectations. Thank you once again for your review and for choosing Carrolls Irish Gifts. We value your continued patronage and look forward to serving you with even better products and experiences in the future!

Posted 8 months ago

“Good choice Original Irish craft.But not present all product from store to Internet bayer.”

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Posted 11 months ago

Thank you, Srdjan, for taking the time to give Carrolls Irish Gifts a 4-star rating! We appreciate your feedback and are glad to hear that you had a good experience with our products. We understand that not all our products are available for online purchase, as we have a diverse range of authentic Irish craft items in our physical store. We apologize for any inconvenience caused, but we hope this encourages you to visit us in-store to explore our full selection. We value your support and look forward to serving you again soon!

Posted 10 months ago

“Quality product at a good price delivered promptly.”

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Posted 11 months ago

Dear Dan,Thank you so much for your fantastic 4-star rating of Carrolls Irish Gifts! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that you found our products to be of excellent quality, offered at a good price, and delivered promptly. Providing our customers with top-notch products and efficient service is always our priority. We also want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we look forward to serving you again in the future. Thank you again for your kind words and for being a valued customer at Carrolls Irish Gifts!

Posted 11 months ago

“Our delivery was delayed and eventually returned to Carroll’s by Fed Ex. Carroll’s, though a little slow off the mark, reissued a new delivery at no extra cost. Overall good service.”

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Posted 1 year ago

Thank you so much for the wonderful 4-star rating of Carrolls Irish Gifts! We truly appreciate your support and feedback. We would also like to apologize for the delays and inconveniences you experienced with the delivery of your order. It is unfortunate that it was returned to us by Fed Ex. Nonetheless, we are glad to hear that we were able to resolve the issue by reissuing a new delivery, and we are pleased to know that you found our overall service to be satisfactory. Thank you once again for your kind review and for choosing Carrolls Irish Gifts. We look forward to serving you better in the future.

Posted 1 year ago

“Love my new sweaters”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,531 reviews