cars2buy Reviews

Name: cars2buy
Rating: 4.56

4.6 Rating 2,601 Reviews

92 %

of reviewers recommend cars2buy

Company Reviews

Metrics

Info

4.6

Based on 2,601 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to reach out for a quote on a vehicle. No contact number. No updates. I need urgent help.”

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Posted 3 weeks ago

“super slow”

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Posted 3 months ago

“I have entered into an agreement with a company on the recommended list of providers for the provision of a new personal lease car. This company seems to have ceased trading and I am unable to make contact with them. My broker fee has been paid to the company and I am unable to recover the payment. This leaves me out of pocket and back to square 1.”

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Posted 7 months ago

“Email says message couldn't be downloaded from the server”

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Posted 8 months ago

“Quote was £50 per month than advertised price”

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Posted 8 months ago

“Click bait..they advertise a fake price”

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Posted 8 months ago

“Your add on line is no longer available, very poor marketing strategy.”

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Posted 9 months ago

“Never had a call back even though insisted I need a call back to discuss.”

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Posted 10 months ago

“Advertising totally misleading. Deal does not exist according to Select car leasing”

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Posted 11 months ago

“Never heard anything from anyone after registering my inquiry”

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Posted 11 months ago

“Down payment to much”

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Posted 11 months ago

Hello Patricia, thank you for your review. You can adjust the initial rental using our filtering system to only show deals that suit your individual requirements. We compare deals from 1 month initial rental (where the initial rental is the same as the ongoing monthly rental, also known as 'no deposit'), up to 12 months initial rental. I hope you will give cars2buy another go in the future and that this information will help you find a lease deal that suits your needs. Kind regards James cars2buy Customer Support

Posted 11 months ago

“Vehicle offers listed on the site are not correct and we were quite disapointed to find out we could not order at the advertised price.”

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Posted 1 year ago

Dear Kie, Thank you so much for taking the time to share your experience with us at cars2buy. We truly appreciate your feedback and we apologise for any inconvenience or disappointment caused by the issues you encountered. It is disheartening to hear that you found an offer listed on our site that was not correct, leading to the inability to order at the advertised price. We understand how frustrating this must have been for you. Rest assured, we take your feedback seriously. We have investigated this issue and the incorrect price was caused by the lease provider receiving an incorrect price from the finance provider and loading this price onto the cars2buy platform. We compare millions of lease deals (currently 6.5 million) and unfortunately, errors do happen. We are continuously improving our checks to ensure we only show genuine prices. Once again, we sincerely apologise for any inconvenience this may have caused you. Kind regards, James cars2buy Customer Support

Posted 11 months ago

“never recive a call back regarding quote”

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Posted 1 year ago

“Very easy to use and privides great range of cars/lease co's. Lease co called back quickly but when the model quoted actually does not exist (all sold) its all a bit usless.”

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Posted 1 year ago

“Communication”

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Posted 1 year ago

“Advertising cars that are not available”

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Posted 1 year ago

“Express car leasing advertisement, applied and radio silence since.”

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Posted 1 year ago

“Having to create accounts and wait for email is very poor compared to other sites”

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Posted 1 year ago

Hi Thank you for your review. You do not need to create an account to use our site or to request a quote. You can submit your request and the lease company will get straight back in touch with a quote. Thanks for using cars2buy. The cars2buy team

Posted 1 year ago

“The deal was out of date.”

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Posted 1 year ago

“Never again”

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Posted 1 year ago

cars2buy is rated 4.6 based on 2,601 reviews