CarShop Reviews

“ Very helpful andrus helped with everything amazing service Bristol ”

“ Ben at CarShop in Sheffield was brilliant in dealing with my new car. Great customer service and made me feel at ease with buying it! Grey guy and would recommend going to the Sheffield CarShop. ”

“ easy to buy car. There is a bit of miscommunication. bad experience in after sales service. Friendly staff. ”

“ Steve was very helpful and gave the best possible service ”

“ Had a fantastic service today with mark farrow at Swindon. ”

“ Reserved an Audi Q3 (took a month to prepare but was not the branches) After the long wait, I was coming to a point of hating Car Shop and after viewing the recent reviews I had my doubts .... but Radu saved the day! I received a call confirming the vehicle had arrived the Northampton branch. Upon arrival I was greeted by a warm welcoming Senior Sales consultant named Radu. He was very polite and helpful during the whole customer journey experience. Explained the process of what to expect and the next processes i.e. test drive, negotiation (as I was trading in my vehicle), etc. He took care of me and gave me the reassurance I was in safe hands. I also had meet the branch manager Alex who was also welcoming and sympathised for my long wait of vehicle delivery. THANK YOU VERY MUCH NORTHAMPTON BRANCH! I definitely recommend to buy from Car Shop (especially from Radu!) Word of advice - it's not the branches fault if the vehicle is delayed, this is down to the communication between contact centres & branches. Granted, communication is something which is lacking but for service wise they've got this in the bag! ”

“ I have come into the CarShop, I have received a warming welcome from a sales advisor called Zain, absolutely excellent service couldn’t have had it better. Thank you Zain and the CarShop! ”

“ Jurgen at Swindon was extremely helpful and provided excellent customer service. ”

“ Took our car to the York branch where crew member Jeremy dealt with the sale. Very quick transaction, Jeremy was really helpful with a great personality. Excellent customer service. Highly recommended. ”

“ Bought a car from car shop today mostly happy but had to wait around for 4 hours before everything was completed. Scott was very good with his customer service but felt he didnt explain a couple things very well. He did try to get us to take out finance although i had told him it wasmt required. On the whole he did well. Another gentleman Marc went the extra mile for us that no one else did he did a great job. ”