CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

Info

Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“Very happy with the overall experience, sales man Gary was great at listening to what we were after and helped us find our new car. And a thank you to Michale McGuire the handover manager for organising home delivery. Cheers guys 😀”

Helpful Report

Posted 3 years ago

Good Afternoon Denis Thank you for your five-star review! Gary and Michael will be happy to hear of your experience. We hope you are enjoying your new car and we see you again in the future! Regards, Team PV

Posted 3 years ago

“Worst purchasing experience of my life. Car delivered faulty and dirty. Still had previous owners parking stickers in the windows, so very doubtful any prep was done. Autoglym treatment paid for but was not done before delivery. Multiple trips back to showroom to try to resolve faulty headlight system, at my expense, usually just wasted my time and issue not resolved when car collected. Phone call backs promised but I had to chase them as they'd often not bother calling back. Months of hassle with this company. Issue eventually fixed by them putting a warranty claim through for new headlights, even though they were faulty at delivery. Got £40 of diesel as a goodwill, but cost me more like £100 running back and forth to them. Based on my experience, I would advise you go anywhere else but here for your car.”

Helpful Report

Posted 3 years ago

Good Afternoon Mark Thank you for taking the time to provide a review! We are happy to hear these issues are being dealt with and hope you will be satisfied with the outcome. Regards, Team PV

Posted 3 years ago

“Good service at a good price”

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Posted 3 years ago

Good Morning Dereck Thank you for taking the time to provide feedback! The team will be happy to hear of this. Thanks, Team PV

Posted 3 years ago

“Robert (sales advisor) was very friendly and approachable when we entered the store. There was a minor delay in the car being ready and so Robert ensured the car was delivered to us as he knew how frustrating this was, making it far more convenient than having to go back into the store. This was greatly appreciated and I would recommend him to future customers.”

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Posted 3 years ago

Good Morning Calum Thank you for your five-star review! Robert will be happy to hear of your experience. We hope you are enjoying your new car and we see you again in the future! Regards, Team PV

Posted 3 years ago

“Disgraceful would avoid bought a car had it for 4days and the head gasket went on it absolute nightmare to get a refund or even a call back 🤬 no respect for the customer just about a sale and how much they can get from you absolutely no shame totally destroyed the whole new car experience for me 🤬 would never go back or recommend”

Helpful Report

Posted 3 years ago

Good Morning Ms Milne Thank you for your review. We are very sorry to hear of your experience at Peter Vardy. We can ensure this is not the standard we aim to provide. Can you contact customerservice@petervardy.com with more information so that we can investigate this further. Regards, Team PV

Posted 3 years ago

“Very good service. Friendly and understanding staff.”

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Posted 3 years ago

Good Morning Jonathan Thank you for your five-star review! We are happy to hear this and hope to see you again in the future. Regards, Team PV

Posted 3 years ago

“Only good thing about the hole experience was salesman Steven Lang,If you want the full story give me a call.”

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Posted 3 years ago

Good Morning Frederick Thank you for your review. We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further. Regards, Team PV

Posted 3 years ago

“great, friendly atmosphere. nice family environment. made to feel welcome. made the whole car buying experience more relaxing and calm. had areas for kids to play and keep them busy. all staff were friendly and helpful.”

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Posted 3 years ago

Good Morning Steven Thank you for your five-star review! The team will be happy to hear of your experience. We hope you are enjoying your new car and we see you again in the future! Regards, Team PV

Posted 3 years ago

“Really excellent, friendly staff. I liked my salesman's, patient, no pressure approach which definitely influenced my purchase. ( Anton Gilligan )”

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Posted 3 years ago

Good Morning Duncan Thank you for taking the time to provide a review! We will pass your feedback along to the team who will be pleased to hear of this. Regards, Team PV

Posted 3 years ago

“Top class service from start to finish.”

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Posted 3 years ago

Good Morning Steven Thank you for taking the time to provide a review! The team will be happy to hear of your feedback. Regards, Team PV

Posted 3 years ago

“Very slick”

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Posted 3 years ago

Good Morning Gertrude Thank you for your five star review and taking the time to provide feedback! Thanks, Team PV

Posted 3 years ago

“Was looked after really well when I visited the store. Got the car that I wanted at the price I was prepared to pay. Sales staff were brilliant. Would defo buy from them again.”

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Posted 3 years ago

Good Morning Thank you for your five-star review! The team will be happy to hear of your experience. We hope to see you again soon! Thanks, Team PV

Posted 3 years ago

“Worst customer experience I have ever had. Firstly they never bothered paying yje settlement on my part exchange. So I had the settlement come out my bank account putting me in my overdraft(fines accrued) and causing harm to my credit score. During the sale I paid a deposit of £100 that wasnt deducted from my sale and they charged £490 for road tax when I informed them that it should be £155. Once they finally owned up to this they asked me what my account no was for the refund. But instead they decided to refund it to my old finance company!!!! I expected an apology and something in the way of compensation. Instead their "Guest experience manager" called me and was extremely rude and told me it wasn't their problem and that they would not be paying me back what I was owed. I am speechless. I have never experienced anything like it. A shambles from start to finish. I will now need to pass the details on to a small claims solicitor friend to chase monies. Avoid this place at all costs.”

Helpful Report

Posted 3 years ago

Good Morning Mr Connor Thank you for your review. We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further. Regards, Team PV

Posted 3 years ago

“Good selection of cars salesman very helpful. Test drove.”

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Posted 3 years ago

Good Morning Thank you for taking the time to provide a review! The team will be happy to hear of your feedback. Thanks, Team PV

Posted 3 years ago

“The finance was messed from the start causing a second credit check being ran for the correct pcp agreement. Additional products added that weren’t agreed also causing the need to have the previous finance cancelled for a new quote. Spent hours chasing the handover and sales team for nobody to call me back- still clueless if the 1st finance has been unwound or not! Original experience with sales advisor was fine- nice enough and all the gimmicks really help!! I’d take no frills or fuss for straightforward transparency and accuracy any day. I’m heavily pregnant and to make call after call has caused so much stress and frustration with little empathy or urgency to get this resolved. 2 calls made today with messages left…. Still waiting- very disappointing overall.”

Helpful Report

Posted 3 years ago

Good Morning Ms Ferguson Thank you for your review. We are sorry to hear of your experience. We have been in contact with our management team in regards to this. The team will be in contact shortly. Regards, Team PV

Posted 3 years ago

“overall a great experience but just wanted to mention. there was no window washer . I filled it up when I got home”

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Posted 3 years ago

Good Morning Stephen Thank you for your five star review! We are sorry to hear your overall experience could have been better. We hope you are enjoying your new car and hope to see you again in the future. Regards, Team PV

Posted 3 years ago

“Great service from Andrew Brodie”

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Posted 3 years ago

Good Morning Caitlin Thank you for taking the time to provide feedback! We will pass your review along to Andrew who will be pleased to hear of this. Regards, Team PV

Posted 3 years ago

“I don’t think I am the most easy of customers as I am a bit picky. James made the process smooth and easy for me for which I am very grateful. He looked after every bit of the process for me and kept me informed. To be honest agreeing to buy the car on sat and getting it on Tuesday is the fastest, most efficient new car process i have ever been through. I may have taken slightly more than 3 days to decide on the car though. That of course has nothing to do with Glasgow or James. Thank you for your help. I wouldn’t hesitate in recommending your business to anyone looking for a new car , in fact I have encouraged family members and friends.”

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Posted 3 years ago

Good Morning Shona Thank you for your five-star review! The team will be happy to hear of your experience. We hope you are enjoying your new car and we see you again in the future! Regards, Team PV

Posted 3 years ago

“Great staff. Very friendly and knowledgeable. Warm, engaging with no pressure.”

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Posted 3 years ago

Good Morning Christopher Thank you for providing feedback on your experience. The team will be delighted to hear of this. Regards, Team PV

Posted 3 years ago

“Extremely happy :)”

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Posted 3 years ago

Good Morning Louise Thank you for taking the time to provide a review! We are glad to hear you are happy with your experience. Thanks, Team PV

Posted 3 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews