CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

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Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“Got car about 2 weeks after the said date was delivered to house still scratched and very dirty inside on two occasions so had to going collect myself so could talk to a manager”

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Posted 3 years ago

Good Afternoon Mr Lindie, Thanks for your review. We are very sorry to hear of your experience. We have passed your feedback along to our Prep team. Thanks, Team PV

Posted 3 years ago

“Good advice and excellent customer care. Very professional.”

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Posted 3 years ago

Good Afternoon, Thank you for your five star review. We are happy to hear of your experience and hope to see you again in the future. Thanks, Team PV

Posted 3 years ago

“When Kevin called to say the car was mine everything on his part was excellent. Went to pick car up at agreed time told I would have to go away and come back later as deal not completed went back to collect the car later was like there's the car there's the keys sign here enjoy your new car had some issues with the car sent 3 different emails and over a week later still no reply only given 3 stars because Kevin the person that I first spoke with has been trying to fix this. I understand that it was a busy period but it will be the busy period again soon and still no reply to emails”

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Posted 3 years ago

Good Afternoon, Thank you for your review. We are sorry to hear about the delay of your vehicle. We hope you are enjoying your vehicle. Thanks, Team PV

Posted 3 years ago

“First class service from Gary. The purchase of my car was an easy straightforward forward process and wouldn't hesitate to buy from here again.”

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Posted 3 years ago

Good Afternoon Michael, Thanks for your five star review. Gary will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“I was advised by the reception that it was Lisa's first day back, Lisa said she was off for 16 months and may be a bit rusty with any new updates on the system. She sought relevant help when required and I felt valued and appreciated while she did. I did not mind the minor delays while getting help, I received excellent customer care during the purchase and on collection and was offered refreshments at both times.”

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Posted 3 years ago

Good Afternoon Kyle, Thanks for your five star review. Lisa will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Superb, fast and efficient customer service. Staff very friendly and helpful. My business was conducted in a very short time.”

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Posted 3 years ago

Good Afternoon John, Thanks for your five star review.We are really happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Sales advisor was great, part exchange was terrible and delayed recieving the car due to a V5 issue that was never communicated until agreed, handover team was good”

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Posted 3 years ago

Thank you for your review. We are sorry to hear of the delay in getting your new car. We will pass your feedback along to the team. Thanks, Team PV

Posted 3 years ago

“The sales team were great at Carz Glasgow. Especially Ryan. He was really nice, informative, thorough and efficient. My experience with him was fantastic. On the other hand the issues surrounding the collection of my car were horrendous. I was booked in for a 2pm collection. I did not collect until 4pm. I waited 2 hours at the branch and even then the car wasn't upto standard as promised. All the scuffs that should've been buffed our were still there. The car hadn't been cleaned properly. And even after reticfying these the standard was poor and rushed. Crumbs still in the car and issues still visible. I'm disabled and it took alot out of me due to the poor seating arrangements. I have rheumatoid arthritis so have major back issues. 2 hours even with stretching and walks is alot on a poor chair. To the point I had to take the car home and get my wife to return to resolve the issues so I could lay down and take painkillers. Then she was another 1 hour nearly to get all the issues resolved. Thankfully they were but this was not anywhere near the experience promised, and this being our 4th car purchased from Carz Hillington, or what we have had previously. This should never have happened. If the store had told us of delays and issues we could've held off until the car was appropriately ready. Every time I got told just 10 minutes it was nearly 30 before I got the next excuse. Thankfully when Ryan saw me and I explained what was happening he took charge and started sorting it out. Same for when my wife returned yet again it was Ryan that was trying to help. So I'm thankful of him. For the bodyshop and valet however I'm extremely disappointed. Make no mistake this gets a good review because of Ryan and Ryan alone. If it weren't for him I don't think in good conscience I could recommend the store to anyone. I would be happy to chat with anyone if they were willing to discuss this further. Just really disappointed on the whole.”

Helpful Report

Posted 3 years ago

Good Afternoon Richard, Thanks for your review. We are very sorry to hear of this. If you have any outstanding issues please don't hesitate to contact customerservice@petervardy.com if you have any outstanding issues. Thanks, Team PV

Posted 3 years ago

“Ryan was great and really helped me”

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Posted 3 years ago

Thank you for your five star review! We will pass your review along to Ryan! Thanks, Team PV

Posted 3 years ago

“Absolutely fantastic attention from Andrew Brodie at Hillington branch, from walking through the door, through the perusal, professional advice, choice, and ultimate purchase, Andrew was a great asset, with GREAT patience, as well as now dealing with after sales and calling to check is all is well. Peter Vardy Management Team, don't let this guy go !!!!!! Trish (Raymond's wife)”

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Posted 3 years ago

Good Afternoon Raymond. Thanks for your five star review. Andrew will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“I went to trade In Two cars and buy another abd I cannot fault the salesman Ryan Porter field he was professional knew all xx about the cars we were looking at cannot fault him”

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Posted 3 years ago

Good Afternoon Marie Thanks for your five star review. ryan will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Good prices, but beware of hidden costs. I wasn't told about the £169 tax on top of the purchase price. Not a lot in the grand scheme of things, but nevertheless. I would have preferred to have dealt with the same person from start to finish, but there was about four different people I had dealings with. Not what I'm used to.”

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Posted 3 years ago

Good Afternoon Fergus, Thank you for your review. We are sorry to hear that you were not aware of these costs. We have passed your feedback along to the site. Thanks, Team PV

Posted 3 years ago

“Well organised and friendly service from Ryan. A slight delay on receiving the vehicle when picking up as valet was not completed. No final invoice or documents on handover?”

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Posted 3 years ago

Good Afternoon David, Thanks for your five star review. Ryan will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“All was smooth 👍”

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Posted 3 years ago

Good Afternoon christopher, Thanks for your five star review. The team will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“My sales rep was an extremely helpful gentleman. I was in a predicament with my car situation and he managed to get me a car and out the showroom all in the one day. He was a really nice gentleman and took pride in his job. He couldn’t be anymore helpful. He is a credit to your company. I also spoke to his manager as well and again he was an extremely pleasant and helpful member of staff. All in all a very good experience.”

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Posted 3 years ago

Good Afternoon Shannon, Thanks for your five star review. the team will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Your rep steven was very informative and was very helpful with all questions that I asked re the motor vehicle that I purchased from your yourselves”

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Posted 3 years ago

Good Afternoon David, Thanks for your five star review. Steven will be happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“No pressure honestly and good to deal with”

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Posted 3 years ago

Good Afternoon John, Thanks for your five star review. We are happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Very straightforward purchase of my car with no issues experienced.”

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Posted 3 years ago

Good Afternoon, Thanks for your five star review. We are happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Nice friendly staff the sales man Anthony taggart was very helpful would highly recommend him”

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Posted 3 years ago

Good Afternoon Andrew, Thanks for your five star review. We are happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

“Very helpful and friendly staff.”

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Posted 3 years ago

Good Afternoon eseraa, Thanks for your five star review. We are happy to hear of your experience. We hope to see you again in the future. Regards Team PV

Posted 3 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews