CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

Info

Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales staff are patient and not pushy.”

Helpful Report

Posted 5 years ago

“Happy with the car, had a couple of issues but they were quickly resolved.”

Helpful Report

Posted 5 years ago

“I have always used pater vardy and have been happy all the time this time round I felt let down because when I got told the day to pick car up the hand break was not working, the car was not cleaned properly, they delivered the car to me and back boot light covers missing and my sat nav card was missing when I was calling to speak to anyone they would always say they would get back to me but they never did”

Helpful Report

Posted 5 years ago

“Superb customer service from both Ryan and Graeme.”

Helpful Report

Posted 5 years ago

“Great service. No pressure. Very helpful.”

Helpful Report

Posted 5 years ago

“Great service however fell at last hurdel. Car hadn't had final valet, dog biscuits found under the seats and dirt marks on the plastics from workshop. Some repairs hadn't been done either.”

Helpful Report

Posted 5 years ago

“Very organised. Alex was really helpful.”

Helpful Report

Posted 5 years ago

“Good service throughout and a wide selection of cars to choose from”

Helpful Report

Posted 5 years ago

“Hi, I have previously sent an email regarding how unhappy I was with the customer service I received with peter Vardy (around one week ago) Since that first email the service got worse. I still have no idea why the car I was buying was untouched and sat round the back of your dealership if you knew it needed work that yous did not have the equipment for. It would have been more appreciated if I was just told this straight as I had no initial problem with waiting for the car but being told every day it’s getting sorted tomorrow etc was not appreciated! I was told the car would be ready for this weekend and I could collect on Friday just to be told on Thursday that the part didn’t arrive and it would be minimum 2 weeks until the car would be ready which meant I was unable to go a head with the car as I needed a new car before that. I must say Jodie in sales was amazing and got me a replacement car and a good deal so all credit to her and I was able to pick the car up last night. But handover was a nightmare again! I was told it would an hour for the process so I came in a little early but I wasn’t seen for around 15/20 mins after my agreed appointment time ( the girl did apologise for this which is fine) But after signing the paper work I was told all we had to wait for was the bank to release the money, I waited 40mins and was then told there was an admin error and they would have to try again. I was in the dealership for 2.5hrs and the care was shocking! I was sitting for long periods of time I had no idea what was going on with the car and I didn’t think I would even get the car which put me in a panic. Then my handover went and dealt with another customer even though I had requested to speak to her for an update( I understand that it was not this girls fault and she had to attend to other clients but the fact I was sitting in tears with no one coming to see if I was ok was not acceptable) It took for me to be in tears with worry about not having a car ( as I had signed my part exchange to yourself) for someone to come and check I was ok. What was really shocking there were staff standing at the entrance who seen the state I was in and they didn’t even ask if I was ok. Now I am happy with the car I got but so disappointed with the service which is a shame as Jodie in sales was great and I even had my mum considering getting her new car from yourself but after the nightmare I’ve had the last 2 weeks and the treatments or lack of treatment I would not recommend. Due to your staffs negligence I now have over £50 due in admin fees with my insurance company as your staff could not tell me the same answer twice one even told me my car was ready when it was still out the back untouched and still broken. My whole experience has been a shambles the communication was terrible I was constantly being told I would be called back and never once was I called backed unless it was Jodie, it was always me chasing up. I would only recommend this company if dealing with Jodie as she was the only person who seemed to care. I am heavily disappointed. Ondine”

Helpful Report

Posted 5 years ago

“was fab to see female sales people in the showroom in such a male dominated enviroment, it can be daunting as a woman. Alex was super friendly and im glad it was her who sealed the deal and helped me find my new car”

Helpful Report

Posted 5 years ago

“I recieved fantastic service from Michael. He was very attentive and listened to all my requirements. His service was amazing and he had a brilliant attitude towards me and my sons. He made my experience one to remember and I would definitely seek advice from him the next time I am looking for a new car. I will definitely reccomend him to everyone.”

Helpful Report

Posted 5 years ago

“Ryan who dealt with us was fantastic and would definitely recommend the store”

Helpful Report

Posted 5 years ago

“Great selection”

Helpful Report

Posted 5 years ago

“I was made to feel welcomed and all my questions were answered. They weren’t pushy sales people that you usually deal with and endless tea/coffee, what more could you want! Only negative thing was I had to wait over a week to get my car. Everything else went so well and the staff couldn’t be nicer, I’ll be back!”

Helpful Report

Posted 5 years ago

“This is the second time Ive bought a car from here and I honestly won’t go anywhere else. Everyone is so friendly and helpful and NOT pushy in the slightest (I’ve had bad experiences in other dealerships and peter vardy are without doubt the nicest sales team I’ve ever met) also The toys to keep children entertained are brilliant, as is the ice cream! Ryan was so so friendly and knowledgable. I was looking at SUV’s and after listening to what we wanted he showed us an insignia which was something we hadn’t considered. We ended up buying it on his recommendation and it is exactly what we were looking for. He made the whole experience enjoyable and easy and i can’t thank him enough. We only planned on looking at cars that day but because of him we got a great car and are so happy with it. He’s been in touch since we picked the car up to see how we’re finding it and that extra bit of customer service is a lovely touch. It really is nice to see a team that are so welcoming even when they weren’t dealing with me directly, they were chatty and entertaining my little boy.”

Helpful Report

Posted 5 years ago

“The salesman I spoke to, Chris, was so friendly and easy to discuss things with. Nothing was too much of a problem for him and even though I had a list of what I was looking for, he managed to fulfill that.?”

Helpful Report

Posted 5 years ago

“second car we have bought from yourselves and will definitely be back again!”

Helpful Report

Posted 5 years ago

“The sales advisor Ryan couldn’t of been more helpful and provided a great experience throughout the whole process.”

Helpful Report

Posted 5 years ago

“Great service. Thank you.”

Helpful Report

Posted 5 years ago

“The sales experience was helpful and not pressured. Kim answered all of my questions & has strived to work out any problems I’ve had. Handover with Danielle was also smooth and she was happy to let me take photos with my new and old car. I’m awaiting contact from after-sales in order to iron out a couple of small issues and I’m hoping that this is going to go just as smoothly.”

Helpful Report

Posted 5 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews