CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

Info

Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“Helpful,friendly,knowledgable staff”

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Posted 6 years ago

“I got the car I wanted within 5 hours of seeing the car and paying for it”

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Posted 6 years ago

“Customer service was amazing. The lady called Lisa who was dealing with me was excellent and extremely helpful. I come from London to get the car she made my experience with Peter Vardy brilliant.”

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Posted 6 years ago

“Extremely helpful sales staff and management.”

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Posted 6 years ago

“On recently buying our car at Peter Vardy CarStore Glasgow we had Kim as our dealer. Kim was very helpful and professional throughout our couple of visits to the premises and over phone.”

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Posted 6 years ago

“Very pleased with the store Connor Barr did exactly what I wanted and was happy to assist with any questions I had Would happily recommend him to anyone buying a car”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“When I turned up to collect the car one of the tyres was nearly bald but Jamie organised getting this changed straight away which was good. However, I have had a number of issues throughout and after the process. The after sales service is extremely poor. Trying to speak to anyone who can help with my questions isvery difficult . I left numerous messages at different stages (via phone) which were never returned. I was promised paperwork would be mailed to me as I wasn’t given it on the day of collecting my car, I never received this. I was unable to use my car for 2 days as I didn’t know if it was taxed. I called 3 times on Saturday to ask about this and explained my concern each time, I got no answer on this each time I phoned, just promise of a callback which I never got. I had to wait until Monday before I got an answer, which I only got because I called again and insisted on speaking to someone. in that time I couldn’t use my car as I didn’t know if it was road legal. Following collection of the car I have noticed that there are 3000 more miles on the clock than as advertised and detailed on my order form. While I appreciate the car had to be driven down from Dundee to Glasgow 3000 miles more seems excessive. Upon collection of the car there were scratches on the bonnet that I was unhappy with which I was promised would be fixed the following week however when I brought the car back in they said the only to fix was to re spray the full bonnet which ‘they are not doing’ even although the salesman said they would do prior to selling us the car. Finally despite repeated requests for your team to remove an incorrect number from my record and being told it would be done, it is still being held incorrectly in my record and the sales managers only response is that I need to remove it online and that it’s my fault for giving it in the first place (which I didn’t). He then claimed he couldnt remove it due to GDPR. This is incorrect as GDPR states a company needs to correct or remove incorrect data when they are made aware of it by an individual. The car is nice but unfortunately an extremely poor after sales service, a culture of being passed from person to person, an inability to return calls or follow through on promises has resulted in tarnishing what should have otherwise been a pleasant experience for me. Since writing my review Jamie’s has contacted me and resolved all my issues. Fantastic response from Jamie and excellent example of taking ownership of an issue and following up and resolving it.”

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Posted 6 years ago

“Roger served us and was a great asset to peter vardy, made me feel everything was going well.”

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Posted 6 years ago

“Excellent...”

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Posted 6 years ago

“Staff were extremely friendly which made me feel at ease, , yet were able to guide and advise me of best options on vehicles in the store 👍special thanks to stuart Fraser who I felt went out his way to make the experience exelant, will definitely be back in the future ☆☆☆☆☆service”

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Posted 6 years ago

“Purchase was good delivery was a nightmare saleman was excellent but our delivery took 4hrs as the car had not been motd or valeted . Noone informed us prior to us attending at the motorstore.Car failed it's not so another delay . Delivery was Friday not was suppose to have been done on Wednesday . appointment was 1200 we attended early and the receptionist forgot to to inform delivery team of our arrival”

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Posted 6 years ago

“Good Services”

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Posted 6 years ago

“Excellent customer service. Great cars to choose from and a quick turnaround.”

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Posted 6 years ago

“The vast range of quality motors you have in stock is great.Also Stuart Fraser was very helpful and genuine person which helped with my purchase.”

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Posted 6 years ago

“Very helpful guidance provided by Craig Gemmel”

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Posted 6 years ago

“Easy to deal with from start to finish, Kim and Ally really went out there way to get me the best deal possible.”

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Posted 6 years ago

“Trying to get a problem resolved after buying the car. Customer service is absolutely shocking....getting passed around people then being promised someone will phone you back...they never do. Issue finally resolved.”

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Posted 6 years ago

“craig dick was really nice. every question i had to ask he helped me out. thanks for the car”

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Posted 6 years ago

“Love the layout and concept of the showroom and how it’s inside very pleased with the customer service received and happy with my new car”

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Posted 6 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews