Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

“Good deals and service”

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Posted 4 years ago

Good Morning, Thank you for your five star review! We really appreciate this. Thanks, Team PV

Posted 4 years ago

“My Wife and i had viewed a car which we liked while dealing with Micheal, but sad to say sold it off leaving me feeling very concerned evan though knew was coming, but unfortunately for Darren, who took the brunt end of it!!...but in the end i must say that Darren did a professional job dealing with this mess, a new one was ordered in and he kept me up to date with the transaction. Your a champ Darren, you deserve a pat on the back mate! I look forward with future offers and great savings”

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Posted 4 years ago

Good Morning Usman, Thank you for your review. We hope to see you again. Thanks, Team PV

Posted 4 years ago

“Very easy, very quick”

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Posted 4 years ago

Good Morning Alex, Thank you for your five star review! We really appreciate this. We hope to see you again. Thanks, Team PV

Posted 4 years ago

“Brian helped me choose the right car. Listened to exactly what I wanted and helped me to reach my decision. Very friendly and efficient. Made the whole process easy.”

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Posted 4 years ago

Good Morning Donna, Thank you for your five star review! We really appreciate this. We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“After sales very poor and communication non existent.”

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Posted 4 years ago

Good Morning Graham, Thank you for your review. Please email customerservice@petervardy.com if you have any outstanding issues. Thanks, Team PV

Posted 4 years ago

“Very relaxed atmosphere which was a different experience than usual in a car store and positive at that. So nice going into a car store and not getting put under pressure to buy. Darren couldn’t have been more helpful. First time I’ve left a car store happy and stress free.”

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Posted 4 years ago

Good Morning Laura, Thank you for your five star review! We really appreciate this. We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“I had a very easy and enjoyable experience buying a car - staff were lovely & really helpful.”

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Posted 4 years ago

Good Morning Laura, Thank you for your five star review! We really appreciate this. We hope to see you again. Thanks, Team PV

Posted 4 years ago

“Bought a Nissan Duke from Chris, he was very helpful and kept in contact to make sure everything went well with the car.”

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Posted 4 years ago

Good Morning Toni, Thank you for your five star review! We really appreciate this. We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“Excellent service. The sales rep, Connor Barr, was extremely helpful and professional as were the other staff who assisted us in collecting the car.”

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Posted 4 years ago

Good Morning Robin, Thank you for your five star review! We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“Progressively going downhill with regards to their standards. Will be the last car I buy from the Carstore, cars being sent out too quick with no form of checks. Took a week before actually getting to speak to a sales manager who then offered to rectify. Too many cogs in the wheel from sales, to handover to after sales that don't seem to communicate with each other. Very disappointing experience and now a lesson learned for the future. Days of the customer being cared for are gone!”

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Posted 4 years ago

Good Afternoon, Thank you for your review. We are sorry to hear of this. Our management team have been contacted regarding this. Thanks, Team PV

Posted 4 years ago

“I’m really happy with my purchase. Great service from all the team as well.”

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Posted 4 years ago

Good Afternoon Rory, Thank you for your review. We really appreciate this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“This is the second car I have bought at the car store and the service was excellent I would recommend it to friends and family”

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Posted 4 years ago

Good Afternoon James, Thank you for your review. We really appreciate this. We hope you enjoy your new car! Team PV

Posted 4 years ago

“I am extremely disappointed with my experience of buying a car from Peter Vardy Carstore Hillington. There were problems right from the start of the process through to the end. The reason for my dissatisfaction are briefly detailed: Firstly, after seeing the car I wanted on the Peter Vardy website I went to the Hillington Carstore to view it. On arrival I was told that the car was in fact not there and that I could not view it or test drive it as it was in Edinburgh. I bought the car based on the photos and on the premise that it would be ready for collection within 3 days and prepared to the standard of other cars in the showroom. This was not the case. After arranging a pick-up date and time for the car, set by staff at the Carstore, when I arrived to collect it I was informed that the car was not ready and that I would need to come back the following day. The reason given was that the car was not clean. This was a significant inconvenience and also meant that I had to contact my insurance company to reinsure my current car for an extra day. The following day I tried several times to contact the Carstore to ensure my car was ready for collection. No one was able to tell me if my car was, or would be, ready for collection at the scheduled time. When I finally got the car the standard of the valet/preparation was terrible. There were traces of dog hairs in the boot and the smell of smoke within the vehicle was pungent. Cleaning within the vehicle was far below the standard of other vehicles in the showroom. There was also a sizeable hole in the carpet in the driver’s footwell. I took photos of this damage before leaving with the car. When I pointed this out to the staff I was given carpet mats for the driver and front passenger footwells after insisting something be done. The seats of the car were still wet from cleaning. There were visible scratches on the interior panelling. If I did not need the car I would not have accepted it. The inconvenience of not accepting the car after it not being ready the previous day was too much. After I returned home with the car I noticed impact damage to the front bumper in the lower right corner. I needed the car for work the next day or I would’ve brought it back for repair. I have since also noticed that the owner’s manual is missing from from the car, as is the cigarette lighter cover. I have since had to pay £100 for a professional standard valet to remove the stains and dogs hairs from the car’s interior and mould from the carpets which were soaking wet when I received the car. I have kept the receipt for this. I will now also have to buy an owner’s manual. This is not what I would expect paying £11908 for a car. Especially after being told repeatedly that the cars are prepared to such a high standard. I will not buy another car from Peter Vardy. I would not recommend Peter Vardy to anyone after my experience.”

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Posted 4 years ago

Good Afternoon Paul, Thank you for your review. We are sorry to hear this. Our management team have been contacted regarding this. Thanks, Team PV

Posted 4 years ago

“This is my third car from Peter Vardy,as usual i was looked after really well, i can’t thank Darren enough for his help and dealing with my choices and final decision. Credit to this young man”

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Posted 4 years ago

Good Afternoon Reginald, Thank you for your review. We are glad to hear this! We hope to see you again! Thanks, Team PV

Posted 4 years ago

“Mark was excellent from start to finish would highly recommend him for anyone else wanting to go to Peter vardy can't fault him atol”

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Posted 4 years ago

Good Afternoon John, Thank you for your review. We are glad to hear this! We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“Thanks to the sales advisor Brian McWilliams for all his help getting me my new car.”

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Posted 4 years ago

Good Afternoon Gary, Thank you for your review. We are glad to hear this! We hope to see you again soon. Thanks, Team PV

Posted 4 years ago

“Hi we were very happy with the service Brian was brilliant at looking after me love car he made it so easy”

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Posted 4 years ago

Good Afternoon Marion, Thank you for your review. We are glad to hear this! We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“This was my second car purchase at the Carstore. I received excellent assistance from Kelly and Graham in sales and from Hannah at the handover. Kelly found a selection of makes and models of cars I might want to buy and gave me useful advice about their relative merits. When I collected the new car it was very well prepared, as was my previous car. At handover, Hannah was very efficient and spent quite some time demonstrating the various aspects of the infotainment system and connecting my phone to the car via Bluetooth. Kelly and Hannah both checked that I was satisfied with everything. I am delighted again with the quality of service I received. In addition, in relation to Covid 19, safety was being taken seriously and safety measures were in place. The temperature of everyone entering the store was being monitored and social distancing was observed throughout the store.”

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Posted 4 years ago

Good Afternoon Edward, Thank you for your review. We are glad to hear this! We hope you enjoy your new car. Thanks, Team PV

Posted 4 years ago

“To begin with the whole experience has been nothing but a disaster and trouble. Service manger George has no communication skills what so ever and doesn’t know how to deal with his customers appropriately. Thankfully for mark and Harry they managed to make the experience a little more pleasant.”

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Posted 4 years ago

Good Afternoon Amy, Thank you for your review. We are sorry to hear of your experience. We re glad Mark and Harry were able to resolve any issues. Thanks, Team PV

Posted 4 years ago

“Very good communication, above and beyond duties to helps us when we encountered an issue. Kelly and Harry especially.”

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Posted 4 years ago

Hello Jennifer, Thank you for leaving your review and sharing your experience. The team appreciate your feedback . Team PV

Posted 4 years ago

CARZ Glasgow Reviews