Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

“James was fantastic and offered a great service, great value for money”

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Posted 3 years ago

Hi Michael, Thanks for your five star review. James will be delighted to hear of your experience Regards Team PV

Posted 3 years ago

“Harry Campbell was fantastic and really helpful. Answered all the questions I had. And did everything in his power to get the car batter started. Would happy come and buy another car from Harry”

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Posted 3 years ago

Good Morning Stuart, Thank you for your five star review! Harry will be happy to hear of your experience. We hope to see you again in the future! Thanks, Team PV

Posted 3 years ago

“Brilliant service. Did not feel pressured into making any decisions. Love the car.”

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Posted 3 years ago

Good Morning Kodi, Thanks for your honest feedback. Hope to see you again in the future Regards Team PV

Posted 3 years ago

“Craig was amazing couldn't be anymore helpful”

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Posted 3 years ago

Good Afternoon George, Glad to hear that Craig looked after you while on site. He will be delighted to hear of your experience. Regards Team PV

Posted 3 years ago

“Chris was very attentive and an absolute superstar”

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Posted 3 years ago

Hi Roberta, Thank you for your five star review! Chris will be happy to hear of your experience. We hope to see you again in the future! Thanks, Team PV

Posted 3 years ago

“I found the customer service very poor ,so disappointing”

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Posted 3 years ago

Good Afternoon Janice, Thank you for your review. We are sorry to hear of your experience. We have been in contact with our management team in regards to this. The team will be in contact shortly. Thanks, Team PV

Posted 3 years ago

“All efficient.”

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Posted 3 years ago

Good Afternoon Charlene, Thank you for your five star review. Hope to see you again in the future. Team PV.

Posted 3 years ago

“Buying a car from Carz Hillington has been the most stressful experience that I have ever had. Poor customer service , more and happy to discuss this subject which I have already highlighted during the two days of hell I have had. Headlining /sun visors are filthy ,what happened to the deep clean, which seems to have never happened. Speaker rear passenger door makes a high pitch squeal. I was promised a good will gesture of a full tank of fuel , for the hassle that I have had, lo and behold another broken promise as this never happened. Mentioned this to the handover team rep who phoned me , the rep said that they would phone me back , with answer regarding how they would sort this out , and you have guessed it,I am still waiting for that phone call. As it stands at present i would never recommend Peter Vardy to my family and friends”

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Posted 3 years ago

Good Afternoon Robert, Thank you for your review. We are very sorry to hear of your experience at Peter Vardy. We can ensure this is not the standard we aim to provide. We have passed your review along to our management team on site. Thanks, Team PV

Posted 3 years ago

“Had a bit of a nightmare from the moment I first decided on the car I wanted to purchase. Firstly was told the car would be ready Saturday, then it was Tuesday and then it was the following Saturday. Tried time and time to contact various people and constantly been told to expect a callback which never happened. No idea how many calls I've had to make to them to constantly chase and ask for updates. Finally got my car and had been told it would have a fresh MOT. I asked twice if this had been done before picking it up to which I was told 'its booked in to be done and will be complete before you pick the car up'. It didn't come as much of a surprise to find out it intact hadn't been done. The car also has a number of bodywork issues with are awaiting repair along with an MOT. After finally getting the car, it was chasing again to try and get the car booked in to get these sorted. A full week passed before someone finally called me to book it in. It got to the point where I was phoning every morning to try and get somewhere. In addition to this, I didn't get any of the documents I was supposed to be issued with at the handover (I've been told these will be sent to me but I won't hold my breath). Overall it has been a really poor experience and no one has contacted me to even apologise for these issues.”

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Posted 3 years ago

Good Afternoon Luke, Thank you for your review. We are very sorry to hear of your experience at Peter Vardy. We can ensure this is not the standard we aim to provide. We have passed your review along to our management team on site. Regards Team PV

Posted 3 years ago

“I can't complain about Marksale advisor he was great... My only complaint is that I'm still a week later waiting for my mot certificate I was promised and still not received and my second key for the car”

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Posted 3 years ago

Hi Denise, Thank you for taking time to provide feedback . We have been in contact with the handover management team regarding the spare key and MOT, someone should be in contact with you shortly. Take Care Team PV.

Posted 3 years ago

“No problems with anything , very straightforward .”

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Posted 3 years ago

Hi Ann thank you for your five star review. Hope to see you again in the future. Regards Team PV.

Posted 3 years ago

“On the Saturday when I chose my car I had a really good experience, everyone was pleasant and helpful. But that’s when the good experience ended. Once I signed the papers it went completely downhill. I’m still chasing for someone to call me back as I didn’t get the SD card I need for the car sat nav. The car clearly hadn’t went through the quality check it was meant to with overspray of paint on the car, masking tape left on it, stains on the inside of the car and white polish stains. The after sales lady told me she wouldn’t trust the Valeters to clean a cup when we voiced our annoyance. Not great. Also only got a call 1 hour before I was due to collect the car asking for my settlement statement to pay my finance off on the car I was trading in. Then I arrived on time and waited over an hour before I could proceed as they said I couldn’t take the car without the finance paid (I was panicking as I had already changed my insurance over on the advice of the staff before I arrived). I was asked to pay £400 (I was given no prior warning to this after I paid £100 on the Saturday) and told I couldn’t leave with the car unless I paid it. I didn’t have the right bank card to pay so had to have someone emergency transfer the money to me (again as I had already changed the insurance) - what should have been a quick and simple handover took over 2hrs and by the end I was just glad to be out of there and thought I would deal with all the mess ups later. I had to chase to arrange to pick up the car and now I’m still chasing around the SD card and the guarantee on the paint work. I’m just so utterly disappointed that my nice experience was turned sour and my will most likely never use Peter Vardy again (after recommending to people based on the Saturday experience - I’ll make sure they know not to bother now). It feels like you guys have no clue what you are doing, nor do you seem to care and clearly are not bothered about future business either. Good experience well and truly ruined.”

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Posted 3 years ago

Hi Karen, Thank you for your review. We are very sorry to hear of your experience at Peter Vardy. We can ensure this is not the standard we aim to provide. We have passed your review along to our management team on site. Who will be in contact with you shortly. Thanks Team PV

Posted 3 years ago

“Allan Lamont, Sales Advisor was extremely helpful and knowledgeable. Nothing was too much trouble and the after sales help was excellent. All in all, for a car purchase, it was an enjoyable experience.”

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Posted 3 years ago

Hi Gordon, Thank you for taking time to provide feedback. Alan will be delighted to hear of your experience Kind Regards Team PV.

Posted 3 years ago

“Alan went out his way to help me with everything in regards to buying a car which i have now bought . Highly recommend Alan if your every thinking of buying a car”

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Posted 3 years ago

Good Afternoon Michael, Thank you for your five star review! Alan will be happy to hear of your experience. We hope you are enjoying your new car and we see you again in the future! Regards Team PV

Posted 3 years ago

“All staff were very nice and helpful. Robert was very nice and extremely helpful in buying and collecting car. When buying the car Robert was not forceful which made the whole experience a lot nicer. Car was in great condition. Would recommend.”

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Posted 3 years ago

Hi Joseph, Thank you for providing feedback on your experience. Robert will be delighted to receive your feedback . Regards, Team PV.

Posted 3 years ago

“Great experience buying a car from mark. I usually hate the whole experience of buying new cars etc but this was great, it was a pleasure. There was no pressure sales involved from mark which totally put me mind at ease. He is a credit to your company. I will certainly be contacting mark in the future. Thanks again”

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Posted 3 years ago

Good Morning Steven, Thank you for your five star review! Mark will be happy to hear of your experience. We hope to see you again soon! Team PV

Posted 3 years ago

“Service was painless in this Covide situation we are in.”

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Posted 3 years ago

Thank you for your five star review Paul! Team PV

Posted 3 years ago

“There was 2 things that bothered me was I had to wait 2 hours to collect my car, not only that, you would think that buying a car for £6000 you would have the decency to at least clean the inside as there was a funny smell and crisp crumbs on the floor, so that just shows that you don't clean the cars out, very disappointing!!”

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Posted 3 years ago

Good Morning Arthur, Thank you for your review. We are very sorry to hear this. We will contact our after sales department in regards to this. Team PV

Posted 3 years ago

“Salesman nice and friendly going through the different cars to find what i was looking for. At pickup i notice some extra changes like a admin fee and some charity donation which i didnt agree to or was told about.”

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Posted 3 years ago

Good Morning David, We are sorry to hear this! We will get the sales team to contact you in regards to this. Thanks, Team PV

Posted 3 years ago

“Very pleased with my new car , Robert who was my sales man gave me plenty of information as well as giving me time to have a look around and make my choice of car, answering all my question . I would definitely recommend him .”

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Posted 3 years ago

Good Morning Karen, Thank you for your five star review! We will pass your kind words along to Robert who will be happy to hear. Thanks, Team PV

Posted 3 years ago

CARZ Glasgow Reviews