CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

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Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“very impressed with customer service as soon as you walk in the store, they were not pushy to make the sale, concentrated on what the customer wanted, and once you had decided on your purchase, every thing was explained to you in detail with regards to car preparation to warranty conditions. From salesmen to the lovely girl that concluded the purchase, were very professional in the way that they dealt with you. Only complaint was I was not issued with a new MOT, although a new MOT was done and registered with the DVLA”

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Posted 7 years ago

“I dealt with Roger during my time and he couldn't have been more helpful. He was much more pleasant than the other sales team: not in-your-face, not pushy, and not short with information.”

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Posted 7 years ago

“Service was excellent. Wasn’t rushed at all. Helped me find my perfect car”

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Posted 7 years ago

“The setup was very different to a traditional car showroom however the kids play area and laid back approach to selling was the reason we felt so comfortable and willing to buy a car in the end! We came for a look but were delighted with the deal offered & couldn’t say no! Thanks!”

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Posted 7 years ago

“Was very pleased with the service i received Sean was lovely and very friendly”

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Posted 7 years ago

“When shopping for our car I really appraciated the staff not coming over to us asking if they could help us every few minutes like other car stores. Staff were friendly and helpful. Application made to finance the was quick and the sales advisor who dealt with us I think was Sean was helpful and phoned us back frequently with updates about the car . Once we received the car he has phoned us back twice within 2 weeks to see how the car is and if I’m happy with it. Overall I would recommend peter Vardy in hillington to friends and family .”

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Posted 7 years ago

“I dealt with Lisa Maguire. Being an estate agent and dealing with people buying and selling their biggest assets I like to think that I know what makes a good sales person. I personally think what separates a good sales person from a poor sales person is that there no acting or fakeness required, it should all come natural and that's certainly the impression Lisa Maguire gave me, she was passionate, attentive and was always smiling (her banter wasn't the greatest but we will let that slide). I contacted Lisa on several occasions and although I know like any good sales person she was trying to get the sales and to ultimately earn her commission, i felt she was always on my side and trying to help me get the best deal. Lisa is a tremendous ambassador for Peter Vardy and I couldn't recommend her highly enough. I planned on going back to Arnold Clark where I got my previous car but after speaking with Lisa, I wasn't going to use anyone other than her for my purchase. I would genuinely say she is one of the best sales people I have ever dealt with and would almost go as far as saying shes almost as good a sales person as myself.... but not quite.”

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Posted 7 years ago

“Staff very friendly and did not hassle us”

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Posted 7 years ago

“Put deposit down Fri 26th Jan. Was told to expect a call the next day for collection by Wed. Never got a call. Left several messages. Got one missed call. Left my number several times. Work hunted me down on the Wed on my lunch break with a call from Peter Vardy Re an emergency. Sales girl chasing her target ensuring I collected the car I was not told was ready. Collected car. Warning message "parking assistance malfunction service required" Called three times Re this. Apparently only Deborah can help. She is never available. Emma advised of inconvenient dates to see the car. Not on. I bought the car under the assumption all was serviced. You can provide me with a courtesy car as you resolve.”

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Posted 7 years ago

“Great service from all the staff but a special mention to wee Craig and Ally, sorted a tricky situation very quickly”

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Posted 7 years ago

“Great, quick service.”

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Posted 7 years ago

“The whole process was fab and made easy by staff. Lisa helped find us the perfect car and kept in regular contact til it was all complete. Also having the kids area meant we could look at cars without bored kids moaning.”

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Posted 7 years ago

“made very welcome from the moment I entered the carstore till I had chosen the vehicle which I purchased.”

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Posted 7 years ago

“Very good customer service”

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Posted 7 years ago

“Kelly Bates was very helpful and friendly. And contacted me a few days after I had the car.”

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Posted 7 years ago

“Excellent service from start to finish. Bryan”

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Posted 7 years ago

“Very helpful and efficient staff.”

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Posted 7 years ago

“The salesman Micheal Collins was very polite and helpful. Would happily recommend the CarStore to friends and family. Nice way to view new cars.”

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Posted 7 years ago

“walked in and had good welcome with store manager and then the sales consultant was helpful in getting us the car we wanted.”

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Posted 7 years ago

“I purchased a car from the Hillington showroom on 24.1.18. It was an Astra design 1.0T eco flex just under a year old with 13,000 miles on the clock. It wasn’t avaliable to see in the show room that day so I put a £100 holding deposit down to secure the car until it arrived in branch. On Friday 26th January the salesman rang to me to say it had arrived and we could come to test drive it whenever it suited us we agreed to go down on the morning of the 27th. Test drove completed and was very happy with the car. The salesman Michael pointed out some scratches and assured me they would be fixed by the time I collected the car. We then arranged to pick the car up at 1pm on 29/01/18 which we were very much looking forward to. After arranging baby sitters, time off work and paying £119 upfront for my insurance to be changed over to the new car from 1pm that day. I received a phone call from the store at 12.20pm as I was leaving to come to the branch to say that there was marks on the car and they could not let it be collected to day. This is completely understandable as I would rather not be collecting a car with marks on it however a little more notice would of been nice. I had to ring my insurance to cancel the Change and they refunded me £104 as it included a non refundable £15 admin fee. The salesman himself rang me and apologised stating that there were now dents on the roof (which were not there when I seen the car) and we could collect it on 31/01/17 at 2pm and he would ensure it was in immaculate condition and I would be reimbursed for any costs on my insurance. Changing my insurance over for the second time I had to pay £134.50 which was the best quote they could give me. So not only am I £15 out of pocket for the non refundable admin fee when I had to cancel the change I also had to fork out and extra £15.50 on top of that because the quote had gone up. A total of £30.50 out of pocket through no fault of my own. Arrive at the branch on 31/1/17 and fill in all relevant paper work to collect the car they then bring the car round and into the show room. Immediately it is clear that some of the marks that were first pointed out on the test drive that Michael ensured me would be fixed weren’t fixed at all. Not what we wanted to see after all the disappointment on Monday! I was ensured if I take the car there and then (which I had no choice seen as I wasn’t insured on the car I was trading in anymore) someone from after-sales would contact me at the very latest 2/2/17 and they would arrange for the car to be bought in and repaired. Drive the car home and notice someone has drawn on the steering wheel with a black biro pen and made a slight hole in it which wasn’t there when I viewed the car the front alloy on the passenger side is scratched despite the salesman ensuring me all used cars go out with unmarked alloys. Also the front bumper on the passenger side is not flush and is sticking out. Rather annoyed by this point I let it go and await the phone call from someone at after-sales. Of course 2/2/17 comes and still no one has bothered to ring me. Neither have I received any refunds I was promised for extra money I had to fork out for insurance costs. I understand that this is a second hand car with 13,000 miles on the clock but what has angered me more is the fact that I was promised these will be fixed by the time I collected the car and they haven’t. Neither do any of your staff seem to care about the fact they have a very unhappy customer (probably because they already have my money). Neither am I happy that there is are marks on the car that weren’t there when I viewed the it.”

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Posted 7 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews