"DO NOT PURCHASE FROM THEM\r\n\r\n\u0130f you end up with faulty items and are asked to return then you won't ever see a refund. This company use the royal mail FreePost Name service but fail to provide you with a return label. I think the company don't actually know how this service works because there is no such thing as asking customers to write a freepost label. I raised a complaint with the company directly and when we got nowhere with PayPal same jargon - as soon as the items are returned refund will be issued. This person is a fraud because he told me to put it in the red post box because of all the many post offices I went to all refused, he knew full well no proof of postage would mean it would get lost and he would not be able to give refund. I have the company address and see they are not even a registered trading company and I could have paid for postage but who is to say that he would honour a return. Here is what royal mail said regarding his bogus returns policy below (picture attached). Looks like so many have had the same problem and this dude is evading refunds."