Cart Tek Reviews

Name: Cart Tek
Address: 150 SE Logsden Street, Bend, Oregon
Rating: 4.75

4.8 Rating 485 Reviews

94 %

of reviewers recommend Cart Tek

4.8

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

tyler@carttek.com

Location:

150 SE Logsden Street,
Bend
Oregon
97702

Write Your review

Tell us how Cart Tek made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cart Tek 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a great company with a great product. From my first order to my first need for a replacement part after three years, they have been just terrific.”

Helpful Report

Posted 9 months ago

“THIS IS MY SECOND CART AND I HAVE HAD NOTHING BUT GREAT EXPERIENCES WITH BOTH OF THEM. THIS NEW MODEL IS OUTSTANDING. FROM SET-UP TO USING IT ON THE COURSE IT HAS BEEN EASY. TYLER IS ALWAYS READY TO HELP AND ALWAYS HAS TIME TO TALK. IT IS REFRESHING TO TALK TO SOMEONE THAT WANTS TO MAKE HIS PRODUCT THE BEST. IN THE PAST HE HAS SENT ME PARTS AND HELPED ME THROUGH THE PROCESS. GREAT PRODUCT AND GREAT SUPPORT.... THANKS”

Helpful Report

Posted 9 months ago

“This is the best run business around. Excellent customer service”

Helpful Report

Posted 9 months ago

“Received as ordered thanks.”

Helpful Report

Posted 9 months ago

“No instructions sent with item. Can’t tell what type of fastener to use to attach item to cart.”

Helpful Report

Posted 9 months ago

“I bought a used Cart Tek product from a third party that needs work. Cart Tek has helped me trouble shoot my project same as they would had I bought it from them.”

Helpful Report

Posted 9 months ago

“Had some issues but everything is good now”

Helpful Report

Posted 9 months ago

“Once I was able to connect with Cart tek I had a very good experience. I received my new battery very quickly and it is working like a charm. thank you.”

Helpful Report

Posted 9 months ago

“I think it’s outrageous to charge $36 for a remote holder + another $12 for a plastic bolt to secure it when the original remote control design was flawed!! A tiny magnet to hold the remote is rediculous …… it’s the reason myself & others purchased the holder which should be $3 !!!!”

Helpful Report

Posted 9 months ago

“Just a new battery. Efficient service. Love my cart.”

Helpful Report

Posted 9 months ago

“The motors on my GRi-1500LiV2 seemed to have lost some zip, I called and the technician was excellent and said the brushes may be dirty (cart has about 400 rounds on it). I asked it cleaning them was something I could do, he said if I sent them in they would rebuild them for only parts & shipping. I was blown away. That is great customer service. Removing the motors is only 2 screws, I sent them in and as promised was charged $20 parts & shipping. I can't overstate how good the customer service is from Cart Tek and how they stand behind there product.”

Helpful Report

Posted 9 months ago

“they are great to work with.”

Helpful Report

Posted 9 months ago

“Lost my belt clip (remote control) on the golf course, got on the Cart Tek website and ordered another clip. Item arrived in less than a week.”

Helpful Report

Posted 9 months ago

“Directions were poor- a dr, lawyer, engineer had difficulty following your directions. You have a great product- but the installation manual needs some help. The video moves so fast- once you’ve put it together/ it seems simple- but with no prior knowledge of the installation- very difficult.”

Helpful Report

Posted 9 months ago

Dear James,Thank you so much for your glowing 5-star review of Cart Tek! We truly appreciate your kind words and are thrilled to hear that you find our product to be great. Your feedback regarding the installation manual and video is extremely valuable to us. We apologize for any confusion you experienced when following the directions. We understand that it can be challenging, especially for someone without prior knowledge of the installation process. We will certainly take your point into consideration and work towards improving our instruction materials to make it easier for our customers. Your input helps us to enhance the overall experience for everyone. As a loyal customer, we cannot thank you enough for your continued support. We are grateful to have customers like you, and we strive to continuously provide you with exceptional products and services. If you have any further suggestions or questions, please don't hesitate to reach out. We are always here to assist you. Once again, thank you for your kind words and for being a valued member of the Cart Tek family. We look forward to serving you again in the future! Warm regards, Tyler

Posted 9 months ago

“Good service. Quick response. Excellent technical help.”

Helpful Report

Posted 9 months ago

“I have found that your customer service is most excellent. Frank”

Helpful Report

Posted 9 months ago

“Very good and was delivered on time. Very satisfied.”

Helpful Report

Posted 9 months ago

“Your company is the best. I have had a Cart Tek cart for a few years now and none are better.”

Helpful Report

Posted 9 months ago

“Cart performance is outstanding !! Using the remote, playing golf is just like having a caddie.”

Helpful Report

Posted 9 months ago

“Cart Tek has been very good to me and my friend's. The service has been great. Recently purchased a couple of items which I had alittle flau. MY Stainless Steel Scorecard plastic cover broke so I ordered a new one from Cart Tek. Apparently there are multiple different Stainless Steel holders and I received a cover which is longer than my old one. This forced me to make an adjustment to the mounting of the original holder. I left a voice mail with Cart Tek indicating the issue since I couldn't speak with a live agent. No big deal.”

Helpful Report

Posted 10 months ago

Cart Tek is rated 4.8 based on 485 reviews