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Cart Tek Reviews

4.8 Rating 485 Reviews
94 %
of reviewers recommend Cart Tek
4.8
Based on 485 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Cart Tek Reviews
Visit Website

Email:

tyler@carttek.com

Location:

150 SE Logsden Street,
Bend
Oregon
97702

Write Your review

Anonymous
Anonymous  // 01/01/2019
I bought a used Cart Tek product from a third party that needs work. Cart Tek has helped me trouble shoot my project same as they would had I bought it from them.
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Posted 1 year ago
Had some issues but everything is good now
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Posted 1 year ago
Just a new battery. Efficient service. Love my cart.
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Posted 1 year ago
The motors on my GRi-1500LiV2 seemed to have lost some zip, I called and the technician was excellent and said the brushes may be dirty (cart has about 400 rounds on it). I asked it cleaning them was something I could do, he said if I sent them in they would rebuild them for only parts & shipping. I was blown away. That is great customer service. Removing the motors is only 2 screws, I sent them in and as promised was charged $20 parts & shipping. I can't overstate how good the customer service is from Cart Tek and how they stand behind there product.
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Posted 1 year ago
they are great to work with.
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Posted 1 year ago
Lost my belt clip (remote control) on the golf course, got on the Cart Tek website and ordered another clip. Item arrived in less than a week.
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Posted 1 year ago
Directions were poor- a dr, lawyer, engineer had difficulty following your directions. You have a great product- but the installation manual needs some help. The video moves so fast- once you’ve put it together/ it seems simple- but with no prior knowledge of the installation- very difficult.
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Posted 1 year ago
Dear James,Thank you so much for your glowing 5-star review of Cart Tek! We truly appreciate your kind words and are thrilled to hear that you find our product to be great. Your feedback regarding the installation manual and video is extremely valuable to us. We apologize for any confusion you experienced when following the directions. We understand that it can be challenging, especially for someone without prior knowledge of the installation process. We will certainly take your point into consideration and work towards improving our instruction materials to make it easier for our customers. Your input helps us to enhance the overall experience for everyone. As a loyal customer, we cannot thank you enough for your continued support. We are grateful to have customers like you, and we strive to continuously provide you with exceptional products and services. If you have any further suggestions or questions, please don't hesitate to reach out. We are always here to assist you. Once again, thank you for your kind words and for being a valued member of the Cart Tek family. We look forward to serving you again in the future! Warm regards, Tyler
Posted 1 year ago
Good service. Quick response. Excellent technical help.
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Posted 1 year ago
I have found that your customer service is most excellent. Frank
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Posted 1 year ago
Very good and was delivered on time. Very satisfied.
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Posted 1 year ago
Your company is the best. I have had a Cart Tek cart for a few years now and none are better.
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Posted 1 year ago
Cart performance is outstanding !! Using the remote, playing golf is just like having a caddie.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Great customer service, easy instructions for repairing my connection to the battery. Glad it wasn’t a bigger problem! It took a little longer to get what I needed as the company was at the PGA show and couldn’t get back to me right away.
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Posted 1 year ago
great service knowledgeable real people to talk to responsive sale and delivery of parts
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Posted 1 year ago
Every time I have called, Tyler has been immensely helpful love being able to speak to somebody that knows the cart so well
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Posted 1 year ago
Beyond exceptional. I got blown up in Afghanistan and struggle to walk. I bought an electric cart and ordered a replacement part and I have nothing but positive things to say about the business and the people. First rate in product and customer service.
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Posted 1 year ago
I was very pleased with the support from Tyler in ordering a new scorecard for my cart.
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Posted 1 year ago
Needed new speed control knob. Great turn around time. Thank you!
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Posted 1 year ago
I love Cart Tek for their products and service.
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Posted 1 year ago
Cart Tek is rated 4.8 based on 485 reviews