Cart Tek Reviews

Name: Cart Tek
Address: 150 SE Logsden Street, Bend, Oregon
Rating: 4.75

4.8 Rating 485 Reviews

94 %

of reviewers recommend Cart Tek

4.8

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

tyler@carttek.com

Location:

150 SE Logsden Street,
Bend
Oregon
97702

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Cart Tek 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been having a small problem with my cart Tek and have had impeccable service from Tyler in Cart Tek Sales. Very efficient and fast response to my questions. Very clear information and tips on how to solve it. It seems it just needs a small part to fix it. It is a really good experience to find Good Customer Service these days when the norm is to hang on for Voicemail or communicate with a BOT. Thank you.”

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Posted 1 year ago

“Customer service is exceptional. My issue was resolved quickly and I was very satisfied.”

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Posted 1 year ago

“Going on 3 months with my new 1500V3 cart and wanted to give an update on how great this cart is. I still own the 1500V2 which is in great shape but the V3 with the new features and so quiet and love the new battery charging cable and battery cable. Such a great cart and I give it 5 STARS and I also give Tyler who is great to deal with and talk to he also gets 5 STARS. If you are in the market for a new cart you can't go wrong with this cart and I highly recommend it. I play 3 to 4 times a week so this cart pays for itself when cart fees are $18.00 to ride. If you have a problem Tyler and Carttek are there so I highly recommend them.”

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Posted 1 year ago

“The entire process of solving a problem and doing business with Cart Tek is a remarkable example of how a product and service base business should operate. With personal service!”

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Posted 1 year ago

“Had bad front wheel. Ordered new wheel and axel. Apparently I ordered the wrong one but Mark Mullen caught it, called me and fixed the mistake. Cart is working and tracking fine. The cart is almost 2 years old, I play 6 days a week on average. Using the original battery. It makes walking a pleasure”

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Posted 1 year ago

“This is my 2nd Cart Tek and the first one I bought in 2016 and still working fine. I wanted an upgraded cart and have used it a few times and love it already with the remote and lighter frame. I know many other friends that also have their cart and they are very satisfied too. Highly recommend this cart!”

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Posted 1 year ago

“There are two things that I look for in a company: good products and good customer service. I found both in Cart Tek. I have a GRX-950 which is quite old and has been with me in many miles of good and bad walks. I had very few problems with it, but when it started veering to the right when going uphill, I contacted Cart Tek Customer Service. Thank you, Tyler, for your excellent support.”

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Posted 1 year ago

“I like the email communication. The phone is usually too long. Responses are to the point and helpful.”

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Posted 1 year ago

“Cart Tek service is second to none. I have had several minor issues with my Cart Tek equipment over the past several years, all of which were promptly addressed and solved. The Cart Tex staff is great to deal with and very fair and responsive. I can recommend this company without reservation.”

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Posted 1 year ago

“Great customer service and a very fast response. They turned my order around quickly and shipped it right away.”

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Posted 1 year ago

“Easy on line ordering, quick shipping.”

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Posted 1 year ago

“Cart Tek service is outstanding. They were able to help me in Florida (from the home base in Oregon, using FaceTime diagnose the problem and sent the needed replacement part that arrived in three days. Their YouTube videoes made the process doable for an amateur (me).”

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Posted 1 year ago

“Great service from Tyler ! !👍”

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Posted 1 year ago

“Really have been enjoying my new cart. It's easy to use, and makes walking the course a lot easier. I would highly recommend it to anyone interested in getting a remote controlled cart.”

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Posted 1 year ago

“I've been using the Cart Tek 1500Li for ~3.5 years and for the most part, it has performed flawlessly. Easy to program (but not needed unless you want to fine-tune the speed/options) and easy to use. Lightweight (enough) that I can lift it in/out of my vehicle. My only improvement suggestion - I wish there were a place to store the remote while walking behind the cart. My cart model has a magnetic holder on the end of a handle but it's not strong enough to handle the cart motion (so the remote will fall off if jostled).”

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Posted 1 year ago

“Always quickly responsive and very helpful. They’re assessment and recommendations are always spot on. Deliveries are always timely.”

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Posted 1 year ago

“Knowledgeable help and excellent service.”

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Posted 1 year ago

“After owning a cart for over 10 years, and using it multiple times per week in the warm seasons, the button control at the tip of the handle stopped working. I received the replacement part very quickly and installed it myself following the online video instructions. And the cost of the replacement part was very reasonable.”

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Posted 1 year ago

“Excellent service …knowledgeable and friendly”

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Posted 1 year ago

“CT has been responsive thus far. With this last issue concerning the lithium battery repair, I look forward to a quick and sound resolution. I’m sending it out to you tomorrow.”

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Posted 1 year ago

Cart Tek is rated 4.8 based on 485 reviews