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Cashmere Boutique Reviews

4.5 Rating 1,342 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,342 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
I love your cashmere pashminas. I have several in different colors and have also given them as gifts.
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Everything is beautiful
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The scarf I purchased for my wife was terrific, very soft and well made. Thanks you for such a nice product.
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The sweater I purchased was of good quality and fit according to the size. I'm very pleased with it and would recommend the purchase of it.
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I’ve ordered from you for a few years now. The customer service is terrific and the cashmere is beautiful. Thank you!
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Terrible quality of the mens coat. Never saw anything like it!
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Love your products and admire your donations for every purchase. I was wondering if your process changed as with all my other orders there was a swab of cotton in each purchase that I bragged about to the gifted person. However there wasn't any in my two recent purchases.
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Both items I've purchased, a scarf and a great coat, are beautiful. They have the best attributes of cashmere, lightweight but warm. Just in time for a cold snap in New York!
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So far excellent to deal with. I look forward to seeing my wife enjoy her gift
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They were easy to contact and they did exactly what they promised. They are awesome bunch.
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Great value for money
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This is a gift for Christmas and I can’t figure out how to return if it doesn’t work size wise etc. I have researched your sight but i cannot find this information.
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So far, so good! Easy order, quick delivery. The coat is a Christmas gift for my grandson, so I’ll know the ‘verdict’ Christmas morning. 🙂
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Your products are very nice - soft cashmere. However, you replaced the coat order I returned with specifically the WRONG coat on-purpose, claiming you were sorry i wasn't happy with it! What kind of a response is this? I had no intention of buying the coat that didn't have raglan sleeves that you sent me. And still - the original return (too small) I had to pay for the postage - almost $80.00. And when I returned this 2nd one way back in mid-November, it took till 16 December for you to refund my account. You treated me as if you were doing ME a favour rather than the other way around. Very disappointed - your site was the only place where I found a raglan sleeve cashmere coat, and I was sad not to have found the right size for me. But you never even offered to let me know when more would be in-stock. Very disappointed indeed.
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Quick shipping and great product
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I returned the long cashmere robe because it wasn’t quality, soft cashmere. It was a rough itchy cashmere and felt the cost was very expensive for the quality. I had ordered another item as well and they sent me a free scarf. I returned the robe and forgot to send back the scarf, a very light flimsy scarf and I was charged $50 because it wasn’t included in the return package, simply couldn’t remember where I put it because I knew I’d never use it, but a scarf I would NEVER pay $50 for, but that’s the customer service I received and by the way I also paid $17 to return the robe, no free returns offered by this company.
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I received my new cashmere overcoat and have worn it a couple of times. It has exceeded my expectation in that it is of the highest cashmere, the fit is perfect and the color is beautiful. I am most excited that it was approximately half the cost of a similar coat in a big box department store. I wouldn't hesitate to buy from this company in the future. They deliver on their promise of quality at a reasonable price.
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Happy with your service. Only issue is how long it takes to arrive in Australia.
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Bought a cashmere coat for my daughter but sleeves were too short so I returned it. They said returns were free. It has been 2 weeks since they received the coat back but I still haven’t been refunded the money for the coat and/or money that I paid to ship it back to them. Not happy right now. It was a lot of money
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Love the products!
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Cashmere Boutique is rated 4.5 based on 1,342 reviews