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Cashmere Boutique Reviews

4.5 Rating 1,360 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
A wonderful sweater for a great price!
Helpful Report
I purchased a cashmere sweater, it is beautiful and the softest sweater I own. I love wearing it and receive lots of compliments.
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I do not have any problems with cashmereboutique, and the next time I need cashmere clothes I will give them the first look.
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I received my cashmere hat (pink) and shawl (purple) and could not be happier. Good quality, fast delivery and very good customer service. Would recommend Cashmere Boutique to anyone, anytime, anywhere!
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I got 2 vests… My husband likes them but they are very light weighted cashmere and not like the one I used to buy fm Lord and Taylor…
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The Cashmere Boutique cashmere robe is cashmere at its most luxurious. Their prices are as good as you will find anywhere, and even better when you factor in the high quality of their product. CB's customer service is prompt, friendly, and fully responds to the customer's needs. The fit is true to size. I bought this for my Lady, who is +/- 5'1.5" and everything is always too long for her. The robe fit her perfectly. And the beautiful rich blue color adds to the luxury of this wonderful cashmere robe. If you are thinking about a cashmere robe, think no longer. Click the add to cart button and place your order. You will not be disappointed!
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Ordered a men's vest for a gift. Received it in a reasonable time and the vest was nice quality. Size was a little larger than expected, but it worked. Glad I found this website online.
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This is the second tome in a row that i purchased something that shows available on your site. But once I’ve paid, I receive an email saying that my order is on hold because of availability. No refund offered. Once is an accidey. Twice is a company policy. You lost me.
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I really enjoyed the fit, absolutely spot on! The comfort and style of the coat was exactly what I was hoping for.
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Thank you for an excellent, elegant product.
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I bought this robe for my daughter she is extremely pleased it. It is excellent quality and an absolutely beautiful color on her. She wears it every morning and said it’s soft, luxurious and warm yet lightweight. I couldn’t be happier with my purchase. Thank you!
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Love all the items you offer and the prompt shipping times. One item you lack are cashmere long underwear. Is this something that will be available in the near future?
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Very soft and comfy.
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Beautiful, soft, high quality, vibrant color!
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My coat is beautiful. Well fitting and nice fabric and buttons. Plus it arrived promptly!
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Outstanding product, exceptional customer service. I purchased a cardigan cashmere sweater set for my mom for Christmas, it was too big. I have returned and exchanged it, easy, smooth transaction. Hard to get someone on the phone, however, they are very responsive via email. Thank you for a great shopping experience.
Helpful Report
The quality of the item, although not conforming with my order, was great. The customer service in dealing with my non-conforming order earns this vendor one star. I ordered the cashmere blanket set. This was a gift, so rather than take advantage of the free shipping, I paid $26 for two day shipping. The item arrived in two days as expected-but without the sleep mask. The solution seemed fairly easy (as mistakes happen)- I needed the vendor to overnight ship a mask. The vendor said they would not do that and offered (I) a $30 credit back or (ii) I could mail the incomplete set back to the vendor and they’d send a replacement. Clearly neither of these options would cure the non-conformance within the expedited shipping window, so I asked for the $30 to buy a mask from a vendor that would ship a mask overnight and a refund of the $26 expedited shipping cost I had paid for the incomplete blanket set. After all, FedEx did their job; the vendor just failed to send me what I ordered. They said ‘no’. In the end, I accepted the $30 credit back, had to pay the $26 for rush shipment for an incomplete order, bought a mask from another vendor for $52 and paid $37 to overnight ship the mask to me to present this as a gift on time. I’m a reasonable consumer. I can accept the accidents and errors in dealings with others, but when you make a mistake, a 5 star vendor remediates in a reasonable manner. Not this vendor on this occasion. One star.
Helpful Report
Nobody should buy from this place it’s the worst material ever it’s more like flannel also they didn’t give me my complete refund saying the free gift with purchase was not in the box that I sent back just terrible quality and terrible costumer service not sure how there in business
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The service has been great.
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The cardinal red vest I bought for myself to wear at Christmas time was exactly what I wanted to replace s similar vest that I bought many years ago. The vest from Cashmere Boutique is much more than I anticipated; the material is noticeably thicker and of a sturdier build quality, even though the previous vest cost much more than this one from Cashmere Boutique. And I received many nice compliments on this vest. I love it.
Helpful Report
Cashmere Boutique is rated 4.5 based on 1,360 reviews