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Cashmere Boutique Reviews

4.5 Rating 1,360 Reviews
85 %
of reviewers recommend Cashmere Boutique
4.5
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere Boutique Reviews

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Cashmere Boutique 5 star review on 24th June 2023
Roberto R
Cashmere Boutique 5 star review on 12th April 2023
Michelle M
Cashmere Boutique 5 star review on 28th February 2023
Dale P
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 7th February 2023
Cynthia H
Cashmere Boutique 5 star review on 8th August 2022
Martin G
Cashmere Boutique 5 star review on 29th March 2022
J. L
4
Anonymous
Anonymous  // 01/01/2019
Large, well-made, beautiful color. My wife loves it!
Helpful Report
Quality and thickness of the cashmere was not as I expected so I returned my items though I suppose acceptable for the price point.
Helpful Report
I have bought several scarves and sweaters from Cashmere Boutique over the past few years, as gifts for my daughter. My daughter loves the fit and quality. The sweaters are perfect for our mild winters. I'll be back again next fall to stock up for Christmas!
Helpful Report
I never received a confirmation or any way to track the order. I ordered it late November and didn't arrive until early January 2021. The robe we ordered is somewhat thin as well.
Helpful Report
The clothes are superbly made and the cashmere is delicate.
Cashmere Boutique 5 star review on 21st January 2021
Helpful Report
Ordered a bathrobe three weeks before Xmas. A day after order was placed and paid for, I received notice that the item was not available/ in stock and wouldn't be until after Xmas. There was no effort or offer to cancel the order and refund the money so was left with no idea when my wife's present would come but it sure wasn't there for Xmas.
Helpful Report
I have purchased a sweater and a jacket. The quality is excellent. Love the colors and the feel of them.
Helpful Report
We received duplicate shipments of our order but CB promptly refunded our purchase price and our order delivered on the day CB stated and my wife loves her cashmere sweater combo.
Helpful Report
Great store! My purchase came quickly and was exactly what I wanted.
Helpful Report
Saved up for a sweater. Single Mum. No child support. Was super excited. It arrived and was very thin. Immediately started to pill terribly. Am returning it. They say they will refund me. We will see. They sent a scarf as an apology but I wanted a good quality sweater, not a cheap scarf. Do not waste your time of money. This company doesn’t sell quality but charges for it anyway!
Helpful Report
I ordered 3 shawls. The orders took forever to arrive and missed delivery in time for Christmas, even though I ordered well in advance. Once received, I was bummed that the quality wasn’t great. I kept one shawl to give as a gift b/c I was desperate but sent the others back. Then it took forever to process the returns and I was shorted for one shawl in my refund. I was only credited for half what I paid! Don’t buy anything from Cashmere Boutique. They suck. For the price, go to Nordstrom for great quality for your money & prompt delivery.
Helpful Report
So glad you have a customer support live person that quickly answers the phone
Helpful Report
The color is rich and beautiful and the feel is great. It’s one of my favorite sweaters ever. I now own 3 of these exact sweaters. One was from years ago. The other two more recently. Also, one of the thinnest and flimsiest weaves. The thread is just very thin and weak. Still, I love this sweater.
Helpful Report
Was very pleased with the service and product from Cashmere Boutique. I didn't give them much time to ship in this very busy holiday season, but everything arrived on time. Lastly, my wife was very pleased with the coat, so now all we need is an end to the pandemic so that she'll have somewhere to wear it!
Helpful Report
I am happy with my purchases. The only small negative is the product colors don't really match the products received. The robe was returned, at my expense, and my credit card credited. Otherwise we really enjoy the products which were received.
Helpful Report
Product good! Understand this to be a challenging shipping year but received product in 20 days! Too long for Xmas. I am frustrated that I could not communicate with your comp. Tried by phone, email, chat. All failed. Finally received email back. I thought you were a fraudulent site! In the end I received item and an email to let me know it was coming!
Helpful Report
My gift for mother was a winner! Soft and luxurious. She loved it!
Helpful Report
I purchased a pair of cashmere leg warmers as a birthday present for my dancer daughter. She has not worn them yet so I can't comment on the fit. The leg warmers appeared to be high quality and well made. There were many other cashmere sellers with lower prices on Amazon but Cashmere Boutique had higher ratings. Reviews of other sellers indicated that many items advertised as "cashmere" contained little to no cashmere. Since Amazon tolerated false advertising, I opted to order directly from Cashmere Boutique's website so they didn't have to pay a commission to Amazon.
Helpful Report
Cashmere Boutique was very helpful in the purchasing process, answering questions i had. The color i wanted was not available but they said i should receive the robe by the fist of the year. Since i thought my wife would really like it, i agreed to continue the order with that understanding. Delightfully, it arrived before Christmas! Unfortunately, my wife wanted to return it and we received a full refund immediately upon their receipt of the return.
Helpful Report
The products are fantastic, the service not so much. Sent the wrong items twice. But I'm hoping for better in the future.
Helpful Report
Cashmere Boutique is rated 4.5 based on 1,360 reviews