Cashmere Boutique Reviews

Name: Cashmere Boutique
Address: 109, Huyler Landing Road, Cresskill
Rating: 4.46

4.5 Rating 1,384 Reviews

85 %

of reviewers recommend Cashmere Boutique

4.5

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere Boutique:

The premier online boutique for all things cashmere.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been a customer of CB for over 15 years I have found their workmanship, comfort and affordability to an 80 year old still very appealing. I can wash the sweaters by hand and not lose their appearance which saves serious money on dry cleaning.”

Helpful Report

“The scarf itself seems to be a very nice quality, but the color is NOT as pictured. The scarf you see on line that looks violet, is not, is it an indigo darker blue color. If you like a blue scarf to match your jeans, this is perfect. If you are looking for the VIOLET scarf they advertise, you will almost likely be disappointed like I was.”

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“Except for requesting you actually notify customers when you ship, I have no problems with your company or product at all and will continue to use them for Christmas and other presents going forward. You don't need to post this part but typing up your credit card security would be a great improvement as well. New York buyer”

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“I bought a pair of cashmere leg warmers for my sister, who is always cold. I've seen her twice since her birthday in late October and she has had them on each time. She says that they are soft and warm and fit well. I have given this gift to several others and they all seem quite happy with the leg warmers.”

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“Arrived in a reasonable time and my husband likes it”

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“Cashmere Boutique was pleasant and timely in responses to my questions. I ordered a black shawl which is large, medium weight and very soft. There is only one curious fact that it seems to generate static electricty on its own. It is the only 100% cashmere shawl that I have that does this. I have tried it against all natural fibers and it still happens. It is not enough to make me want to return it but unusual and I would prefer it did not.”

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“I am happy with the black cashmere coat that I received. I was hoping it was of superior quality like the one I had stolen. Unable to find the exact replacement locally I ordered this coat from you. I do believe this coat to be a nice coat at a good value. There is a nicer coat made than yours but I cannot find it again.”

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“4 stars. Great product at a great prince. Fest exchange process (wrong size). Took one star off because I had to pay for shipping on exchange.”

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“I like the cardigan. I bought pearl buttons and now am replacing the buttons. This cardigan will look more beautiful with pearl buttons”

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“They are soft and the colors are lovely.”

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“I was pleased with the quality and the speediness of receipt of the merchandise.”

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“Dealing with Cashmere Boutique is good, without problems. This was my second purchase of a Cashmere Zip Cardigan Jacket; the first one was black, the second one charcoal. It is nice but fairly thin.”

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“Several telephone calls to your company, without one coming back. To be corrected”

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“Bought my second topcoat which was excellant. A cashmere hat was offered with the purchase. Unfortunately, it appears I failed to check a box when checking out. I messaged the company but never got a response. How about doing the right thing for a return customer.”

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“Recently, I purchased a few items including a couple of sweaters and vests. They were superior in quality to the items I had purchased from Macy's. They offer great value for the money. RCV”

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“Warm and not itchy 100% cashmere robe. My one complaint is that it is too big, especially in the shoulders! This isn't the 1980's (and there are no shoulder pads)! My understanding is that there are only two sizes: S/M and M/L. I bought the S/M. Perhaps you should have three sizes. Strangely, I think that over the years this is about the third time I've ordered this robe and this one does seem bigger than in the past. At least, cut down the shoulders a bit!”

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“Great Coat! But!! TOO MUCH Shoulder’s Now I need shoulder padding!! Can you help?”

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“Sweater looked great,but had to return for a larger size. It was a large but more like a medium. I returned it for an item exchange to an X/Large.”

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“The product was great but the small/medium was too large for my wife. A small size was not available.”

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“Do you have a medium or dark brown cashmere coat in your inventory ? Size 40, knee length !”

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Cashmere Boutique is rated 4.5 based on 1,384 reviews