Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,236 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Cask Cartel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice gift with good system”

Helpful Report

Posted 7 months ago

“I don't know what I think yet Let's see if my package is delivered ok”

Helpful Report

Posted 7 months ago

“Service is great. Prices are ridiculous! The price structure represents all that is wrong with the bourbon industry today.”

Helpful Report

Posted 7 months ago

“It's taken nine days to create a shipping label and send the bottle I spent $200 on. The bottle will likely not make it to me in time for the birthday it was intended for.”

Helpful Report

Posted 7 months ago

“Excellent and ease of ordering.”

Helpful Report

Posted 7 months ago

“Lots of choices, good service_ maybe a bit expensive...worth it ! I ordered on the website.”

Helpful Report

Posted 7 months ago

“Great products...easy to use website”

Helpful Report

Posted 7 months ago

“i just got an update says return to shipper ? i did not return it does this mean it has been damaged ?”

Helpful Report

Posted 7 months ago

“How do you rate something I haven't received yet? If you're talking service, I didn't interact with anyone.”

Helpful Report

Posted 7 months ago

“Always a great experience.”

Helpful Report

Posted 7 months ago

“Seems to be very good but that could change based on delivery time and other unknown factors.”

Helpful Report

Posted 7 months ago

“Easy to navigate”

Helpful Report

Posted 7 months ago

“No complaints”

Helpful Report

Posted 7 months ago

“Late shipping. No tracking”

Helpful Report

Posted 7 months ago

“I received my order but was totally surprised with the difference in cost anticipated and actually charged”

Helpful Report

Posted 7 months ago

“pretty smooth”

Helpful Report

Posted 7 months ago

“Cask Cartel doesn't necessarily have the wine you order. If you place an order, they'll search for it, just like you could, buy it, just like you could, and mark it up 20% - 50%. You'll pay more and get your wine later than if you just bought it yourself.”

Helpful Report

Posted 7 months ago

“Very easy to order, have ordered many times with no issues.”

Helpful Report

Posted 7 months ago

“Great products at good prices”

Helpful Report

Posted 7 months ago

“It's been two months since I placed an order and paid for it. I still have not seen my order delivered. Several emails back and forth with CaskCartel where they assure me they are on top of it. Only time will tell if the order will be fulfilled.”

Helpful Report

Posted 7 months ago

Cask Cartel is rated 4.3 based on 17,236 reviews