Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,236 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

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“I prefer to add comments after products arrive Unharmed.”

Helpful Report

Posted 6 months ago

“Very good source to rare Scotch and Whisky”

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Posted 6 months ago

“I will never order from this company again.And I will also tell everybody.I know not to order.I pay over a hundred dollars 41 bottle of wine that sells in the store 8.95 and they say return or refund”

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Posted 6 months ago

“Couldn't see an option to expedite the shipping, I do need it asap please. If there's an additional cost for overnight or 2 days shipping pls send me the cost ?”

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Posted 6 months ago

“Did not let me specify gift recipient email!!!”

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Posted 6 months ago

“Got a bottle of coronation Charles III beefeaters”

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Posted 6 months ago

“Thanks!”

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Posted 6 months ago

“Very disappointed when I ordered the product it said it was in stock but when I called they said it was coming in and said that it’s within the timeframe of their policy. As of now it hasn’t shipped ..when I suggested that they should not have it listed as in stock I again was told it was still within the timeframe.. I bought this for a birthday gift”

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Posted 6 months ago

“Taylor, was so helpful in locating and expediting a great bottle of whiskey for me”

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Posted 6 months ago

“Perfect”

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Posted 6 months ago

“Always a pleasure dealing w/ CaskCartel. Product arrives safely and well protected to avoid damage in transit. Very easy to deal with and, with their extensive selection, it's easy to find just the right gift or items you need.”

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Posted 6 months ago

“It’s been 17 days since I ordered and granted they said I’d receive my order in 2-3 weeks I have gotten ZERO updates and I’m out over $200 because they charge you ahead of time. Won’t shop here again.”

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Posted 6 months ago

“I’m still waiting for my order. So I am not ready to give a rating. However, I did think it would take so long for the delivery.”

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Posted 6 months ago

“Well, I haven’t received the rum yet.”

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Posted 6 months ago

“Love this website and of course the Tequila * Someone gave us the 3 Amigos Ramona Reserve for Christmas 2022 and we have being ordering it every since.”

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Posted 6 months ago

“I have nothing to say yet! I need to wait until the order is complete”

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Posted 6 months ago

“Great selection including rare items, and they always deliver with shipping insurance.”

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Posted 6 months ago

“Have not received”

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Posted 6 months ago

“It took a month for them to deliver the liquor I ordered. After a week I contacted them, it took another two weeks to print the label, and another week for delivery. There was no reason communicated for the delay and they offered a $5 off coupon for the trouble. I won’t be using this service again.”

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Posted 7 months ago

“Excellent and timely”

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Posted 7 months ago

Cask Cartel is rated 4.3 based on 17,236 reviews