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Cask Cartel Reviews

4.3 Rating 17,232 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,232 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Easy ordering & fast delivery
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Posted 3 weeks ago
What I received was not what I ordered. The picture on the website misrepresents the product.
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Posted 3 weeks ago
Great service!
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Posted 4 weeks ago
Everything was great
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Posted 1 month ago
Well packaged, all delivered intact.
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Posted 1 month ago
Great gift for the holidays
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Posted 1 month ago
Always gets to me in a timely manner!
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Posted 1 month ago
Order was delivered in a timely fashion. Nobody signed for the package as required. Was just left out in the open on my doorstep.Box was damaged but product inside was well packaged, no damage.
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Posted 1 month ago
Fast and efficient service.
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Posted 1 month ago
Hard to find product, superior packing and shipping. Prompt delivery.
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Posted 1 month ago
I have never been let down by the Cartel. Let me tell you, they pack your bottle or bottles so good there is a 99% chance nothing will break them. and that's comforting to know. I have ordered some expensive alcohol and never worried about it arriving cracked or broken. I love shopping on The Cartel with all the exotic and unusual bottles you never see in stores.
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Posted 1 month ago
Fast delivery, packaged nicely, even came with more than I thought I was getting!
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Posted 1 month ago
Everything was fine
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Posted 1 month ago
Won’t use them again, lack of communication on shipping and why such a delay. Very expensive on a lot anything’s excluding hard to get items. Thank you for making sure it was packaged securely.
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Posted 1 month ago
Fast delivery. Receive the product exactly as described. The only problem I have is that the prices are the highest on any site that I've ever been on. And it's because of that I wouldn't normally go on Cass cartel. I just wasn't paying attention.
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Posted 1 month ago
I wish that you would have sent email correspondence at various points: - confirmation of my order - when it ships / approximate delivery date It was unnerving seeing that my card was charged, but having no communication as to when it was expected to would ship / be delivered. I started to feel like perhaps I fell for an online scam. Thank you
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Posted 1 month ago
Outstanding service and selection. High end prices.
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Posted 1 month ago
Found the delivery to take some time but arrived all in good shape. For me very expensive.
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Posted 1 month ago
My go to company for online purchase of our favorite Bourbon.
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Posted 1 month ago
The communication with this company regarding delivery was disappointing. I will not use this service again.
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Posted 1 month ago
Cask Cartel is rated 4.3 based on 17,232 reviews