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Cask Cartel Reviews

4.3 Rating 17,240 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,240 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
I’m waiting for the order. Have not got confirmation of shipping yet
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Posted 1 year ago
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in fulfilling your order. Our record indicate that your order was delivered on Thursday, December 07 at 1:18 P.M. at Front Desk.If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.
Posted 1 year ago
Good experience!
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Posted 1 year ago
Customer service investigated something I was looking for almost immediately! Great service!
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Posted 1 year ago
Shipping and packing cost is too dammmmm high
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Posted 1 year ago
You guys are great, easy to work with. GREAT customer service!
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Posted 1 year ago
The Checkout Process could have been a little smoother
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Posted 1 year ago
1st time
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Posted 1 year ago
Always love to get our Blackened from here.
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Posted 1 year ago
Perfect! Unless you want to charge less for us good customers! Jane
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Posted 1 year ago
My experience with CaskCartel was great! Very professional Representatives. They get the job done, and they response to all my questions in a good manner of time. If everything goes accordingly to my shipment, then I shall always do business with CaskCartel in the coming future. P.S. if you can't find a Spirit anywhere else, I think C.C. definitely will have it, or they will find it for you.
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Posted 1 year ago
Cask Cartel’s device is always exemplary, and their prices are competitive. I have always found the special or limited editions products in stock and available to ship.
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Posted 1 year ago
shipping price is outrageous! other than that, everything is good
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Posted 1 year ago
Shipping change was delt with via email within 24 hours
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Posted 1 year ago
Website was very easy to use. Will definitely use again.
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Posted 1 year ago
My first time using this site seems very well layed out and easy to use
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Posted 1 year ago
Thx
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Posted 1 year ago
very easy
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Posted 1 year ago
Great company to deal with
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Posted 1 year ago
I placed an order 20+ days ago and still have not received any information about tracking the order . I’ve sent emails inquiring about my order and have not received any information regarding it. The money was withdrawn from my bank account and I have not received my order. If the order was not able to be processed, I should have been notified by now.
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Posted 1 year ago
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in fulfilling your order. Our records indicate that your order was delivered on Thursday, November 30 at 4:31 P.M. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.
Posted 1 year ago
Little trouble checking out
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Posted 1 year ago
Cask Cartel is rated 4.3 based on 17,240 reviews