Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,240 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received items well packed and in timely manner. Bring on the family and holidays.”

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Posted 1 year ago

“easy check out”

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Posted 1 year ago

“very good”

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Posted 1 year ago

“Excellent service. No complaints!”

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Posted 1 year ago

“I bought based on the bottle”

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Posted 1 year ago

“Easy ordering”

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Posted 1 year ago

“We've been to the Copper Bottom Distillary and are happy to be able to purchase it from your site.”

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Posted 1 year ago

“Good place to shop at.”

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Posted 1 year ago

“Thank you!”

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Posted 1 year ago

“Fun process.”

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Posted 1 year ago

“Very easy to use.”

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Posted 1 year ago

“Smooth sailing.no problems”

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Posted 1 year ago

“It was super easy to order. Website is professional. And my order arrived quickly and safely.”

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Posted 1 year ago

“Easy to find what I was looking for and a speedy checkout 10 out of 10”

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Posted 1 year ago

“excellent choices”

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Posted 1 year ago

“Cask Cartel doesn’t seem to have inventory but fills your order from others who do. While it lister the product I ordered on its web site, it took one month to actually fill the order and get it to UPS to ship. Just be aware of this if you order a “hard to get” bottle.”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in filling your order. Our system shows that your order is currently out for delivery as of today, 12/13/2023. Your insights are invaluable to us, and we're committed to providing a better experience in the future. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“Disappointed When I purchased the advent calendar on 11/28, it read 3 to 5 business days. It is now 12/7 with no delivery date! Poor communication with customer service. Be very concerned if you place an order.”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in fulfilling your order. We see that as of Tuesday, December 12 at 11:07 A.M. you received your most recent purchase with us. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“So far Excellent”

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Posted 1 year ago

“Love that you have a large selection of celebrity liquors. Just wish you had a package whereby you put together a basket of a variety of them with other food goods. Otherwise, I'm glad I found you.”

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Posted 1 year ago

“Two week turnaround to get order after paying for delivery is extremely difficult for me to repeat another order in the future. I ordered two weeks before I needed delivery thinking it would ship faster. Since there is no ETA for delivery there is no way to know. Probably won’t buy again from cask cartel. Second order and same scenario. Just take too long to receive order.”

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Posted 1 year ago

Cask Cartel is rated 4.3 based on 17,240 reviews