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Cask Cartel Reviews

4.3 Rating 17,234 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
The experience of ordering and the quality of the shipping containers is very good. The only issue I have is that my order of 5 bottles was split into 3 different shipments and the tracking provided is not accurate so it's been a real pain to try to be home and receive the "signature required " package.
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Posted 5 months ago
i love your service its been perfect
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Posted 5 months ago
It has been months. Purchased 2 bottles - have yet to receive them. I have no idea whats going on. Company is nonresponsive.
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Posted 5 months ago
So far been great
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Posted 5 months ago
Outstanding
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Posted 5 months ago
?
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Posted 5 months ago
Package came in a short drl9time and was very securely packed
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Posted 5 months ago
I made a purchase a week ago and received nothing. No product. No shipping info. The only communication from your company has been this write review.
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Posted 5 months ago
Ordered over 10 days ago and it still has not reached FEDEX. Also then you have the gall to send out an ad this past Monday for Fathers Day....Ha! How could you possible get anything to anyone by that date!
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Posted 5 months ago
Have not received my rum yet so I can’t give you a review
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Posted 5 months ago
Quick easy and they had it in stock!
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Posted 6 months ago
I have contacted Customer Services twice in order to sort out delivery dates and addresses for my order. The service has been excellent; they have responded promptly and been very helpful in answering my queries. Excellent service from Alissa and Taylor; thank you.
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Posted 6 months ago
So easy to use
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Posted 6 months ago
The product purchased was a lot smaller from what I remember. Yet the price was twice as much. Very disappointed. Will take my business elsewhere.
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Posted 6 months ago
My order was not complete. I didn't receive what I had expected. I ordered 3 bottles of wine but only received one. I certainly would not have purchased a $99 bottle of wine!!!
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Posted 6 months ago
no cmment until i get my order
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Posted 6 months ago
I’m happy that they found my request. They kept me in the loop!!!! The time frame as to when it will arrive. I will order from them again.
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Posted 6 months ago
3 weeks to get a bottle of liquor and $30 for shipping. lol. Glad I had a gift card.
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Posted 6 months ago
easy
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Posted 6 months ago
Cask Cartel delivers on time and on target. I will definitely use them again.
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Posted 6 months ago
Cask Cartel is rated 4.3 based on 17,234 reviews