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Cask Cartel Reviews

4.3 Rating 17,236 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,236 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
good dependable service
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Posted 7 months ago
The product arrived, however it took 1 month to get it.
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Posted 7 months ago
your Storm Watch wines are spectacularly smooth. say hi to Santo for me. Pat Dougherty
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Posted 7 months ago
love this site
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Posted 7 months ago
Shipping could be cheaper
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Posted 7 months ago
Service is really poor as they are asking me to right a review when the order never actually arrived yet!
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Posted 7 months ago
Lies, lies and more lies. AVOID AT ALL COSTS. Ordered a bottle of Found North Peregrine at $600, day after price went to $2400 and then they began to stall and lie. 6 weeks goes by and nothing but more lies. Eventually i had to file a claim with my credit card to get me money back. They had the bottle but wanted $1800 more for it because market had changed
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Posted 7 months ago
In hindside, I'm prety happy. I actualy got the product that was completely unavailable in/to ship to my country. They even gave a small bottle of whiskey as a gift with it. But everything before I got the package was pure anxiety. The bottle was already more expensive, and shipping basicly cost me a kidney. On top of that, communication was difficult and not verry helpfull, tracking was not even present untill the package had been attempted to deliver, and once it was, still verry unclear, and shipping took verry long. I think this company works fine as a last resort, if you're looking for a specific product that you can't find anywhere else. But outside of that, I would never order here
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Posted 7 months ago
Easy TRANSACTURATE DESCRaCCTION
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Posted 7 months ago
David Nicholson 1843 is such a smooth bourbon. Introduced to us by my husand. Whether it's drunk straight, over the rocks or with a chaser, 1843 is good burbon. Trust my crew. Everyone that takes the first drink, are captivated and want more. Torie B.
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Posted 7 months ago
We like the Red Velvet, not so much the coconut, might be good on ice creme or too make a malt with. I'm am sure it won't go to waste.
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Posted 7 months ago
Order came in as expected. Glass packaged very well. However the outer box for the Dallas Cowboys Crown Royal was not in the best condition. It was wrapped separately and had creases and wrinkles in it like it was a used box. This is a gift and that was part of the enticement in buying this. Other than that shipping was fast and wrapped well. Still giving as a gift but a little disappointed in condition of box.
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Posted 7 months ago
Straight forward and fast
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Posted 7 months ago
I was very disappointed with my order today. The bottle of White Lightning was not the same bottle that I ordered AND the seal over to opening was half gone. The bottle that was shown online had a loop on the neck of the bottle. The bottle I received was a jar.
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Posted 7 months ago
Very poor been close to a month since purchase and still have no ship date very poor standard ask for a refund was told no have contacted the Attorney General of my state very disappointed in this purchase
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Posted 7 months ago
shipping is expensive
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Posted 7 months ago
We ordered a bottle of ginever and haven't received it yet. It's been close to 2 weeks. It finally arrived after 2 weeks. There was supposed to be a free gift of 4 airline samples. It was not included. So, I emailed them about this. They said they would give us a $5 discount as they couldn't mail this separately. This is called false advertising. If they don't send our free samples instead of a five dollar discount on our next order,this is called bait and switch. Question: Why would I want to order from this entity again? How many times has this happened before?
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Posted 7 months ago
Ordered 4/8/24........still waiting and it's 4/23/24 with no delivery email yet received. Not impressed.
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Posted 7 months ago
Placed order on April 6, 2024 on April 26, 2024 I received half of my order (one bottle). I notified you of the missing item but as of today May 9, 2024 I still do not have the other half of my order. I get daily advertisements from you but why would I buy anything when I have not received my first order!
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Posted 7 months ago
Never recieved the order yet!
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Posted 7 months ago
Cask Cartel is rated 4.3 based on 17,236 reviews