Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,237 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Great selection love shopping here will keep coming back. Thank you”

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Posted 9 months ago

“well packaged”

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Posted 9 months ago

“Very good”

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Posted 9 months ago

“Never ordering from your incompetent site again. Ordered Glenfiddich Vat 01 for an event that came with special gift. Wrong bottle was delivered without signature or bonus gift. Had to open the bottle I got for event, finally got the bottle I ordered, again without being signed for and no bonus gift. Said they'd sell me the wrong bottle at a discounted price, email invoice said one price but when I went to check out the price was $50 more than the email invoice. Never ordering for you again. If I could give negative stars I would.”

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Posted 9 months ago

“Good variety...prices are reasonable and easy to order.”

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Posted 9 months ago

“WOW, this team is a treasure. I was gifted some crypto by my ex-boyfriend about 10 years ago, this was my first cryptocurrency. I became more interested in 2020 when I had over $120,000 in crypto assets, I enjoyed the financial transformation I enjoyed through its profits, and this is the moment I became a cryptocurrency enthusiast. In 2022, I made some crypto investments through a website link I saw on Facebook with the feeling of knowing all that has to do with crypto while I was falling for a scam in the process. About $211,000 was on the verge of being taken away from me when I couldn’t gain access to my crypto asset. I made adequate consultation through channels I presume would be of help, I was made to pay thousands of dollars to regain access to my account which I discovered was another channel to take money from me! While I was dealing with this series of scams, I was having the most unusual conversation with a friend whom I shared my ordeal with, he casually mentioned a team who could help to recover my asset, and I was unphased when that was said. Two weeks later, we met at lunch and asked if I had followed up with the team, I answered ‘no’. She walked me to my car after lunch, and when I was about to close my door, she said I should try out the team suggested. The team’s email was sent to me the following morning and I followed through, a few hours later I got a reply! A few details were asked regarding my stolen crypto asset and within a week all of that was recovered!!! I couldn’t hide my joy over the phone when I shared the news with my friend, ‘you did this, thank you!!!’ was all I could say to my friend at the other end of the phone. I was overwhelmed, never thought a team could be as effective as the HACKSPEDITOUS team. This was one of my 2023 highlights, with just an email, I was able to recover my lost crypto asset which I have almost given up on. Ever since, I can’t do but share this good news with everyone I can, never can tell if it can be of help to anyone out there. Consult the best team that can help with this, do not hesitate to reach out through email; (hackspeditously@ gmail. com) or WhatsApp: +1 5 6 7 2 4 6 3 1 1 7”

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Posted 9 months ago

“Living out in the mountains of north central Washington State....this is the only way to get your favorites.”

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Posted 9 months ago

“Charge approximately $300 for one bottle of wine that sells for $42 - it was an obvious error, and yet ccustomer service repeatedly argued that I was sent confirmation emails so it was my problem.”

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Posted 9 months ago

Dear Scott, We sincerely apologize that you encountered any dissatisfaction with the price of your most recent purchase. Providing transparent and fair pricing is essential to us, and we regret that we fell short of that standard in your case. To resolve this matter, our system shows that a partial refund of $50 was returned to your original payment method. We understand your disappointment, and we acknowledge that our customer service response did not meet your expectations. Please know that this does not align with the level of service we strive to provide and we will do everything we can to improve this for our future clients.

Posted 8 months ago

“Very good”

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Posted 9 months ago

“Your shipping charges are very deceptive. Be upfront About that before you get to the end of the transaction. Thought I was getting a $100.00 and then I realized it was $130.00 plus with shipping.”

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Posted 9 months ago

Thank you for sharing your feedback regarding our shipping charges. We apologize for any confusion or frustration you experienced during the checkout process. Transparency is important to us, and we understand the importance of clearly communicating all costs associated with your purchase upfront. We regret that our shipping charges were not clearly presented to you before the end of the checkout process before payment is submitted. Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention.

Posted 8 months ago

“All good!”

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Posted 9 months ago

“Great service. Quality products.”

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Posted 9 months ago

“Shipment was 3 weeks late causing me to miss my friend’s birthday😡😡😡 Had I known the delay, I would have ordered elsewhere”

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Posted 9 months ago

Dear Steve, We are deeply sorry to hear about the inconvenience caused by the delay in your shipment, especially on such an important occasion as your friend's birthday. Please accept our sincerest apologies for any disappointment or frustration this may have caused. We understand the importance of timely delivery, and we deeply regret that we did not meet your expectations in this instance. We take full responsibility for the delay and are actively reviewing our processes to prevent such occurrences in the future.

Posted 8 months ago

“Super happy, I received my Brugal Legenda on time and in excellent condition. Excellent customer service from CaskCartel, I will definitely order with you again!!”

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Posted 9 months ago

“Ordered Glenfiddich Perpetual Vat 01, was told an adult needs to sign for the bottle. Stayed home from work to sign for the Glenfiddich just to find a bottle of Benriach Smoky Quarter Cask left at my door instead with no signature...”

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Posted 9 months ago

Dear Sierra, We are truly sorry for the inconvenience and frustration you experienced with your recent order. It is unacceptable that you took the time to stay home from work to sign for your Glenfiddich Perpetual Vat 01, only to receive the wrong item, Benriach Smoky Quarter Cask, left at your door without a signature. Please accept our sincerest apologies for this error. We understand the importance of delivering orders accurately and securely, and we deeply regret that we did not meet your expectations in this instance. Rest assured, we are taking immediate steps to investigate with the responisble vendor and will address what went wrong with the delivery process to prevent such occurrences in the future.

Posted 8 months ago

“Cast Cartel is a good company! I ordered a two bottle bundle, unfortunately I only recieved one bottle but they made it really easy and I got the second bottle a week later... five stars!!”

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Posted 9 months ago

“love the site”

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Posted 9 months ago

“Fairly easy to order. Expensive shipping”

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Posted 9 months ago

“The product always shows up correct in a timely manner”

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Posted 9 months ago

“It’s alright I suppose. You got me a liquor that I was unable to acquire here locally so there’s that, yet I had to spend over double what it used to cost.”

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Posted 9 months ago

Cask Cartel is rated 4.3 based on 17,237 reviews