Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,240 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received my order in a timely manner”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in fulfilling your order. We see that your order is currently in transit and out for delivery today. Your insights are invaluable to us, and we're committed to providing a better experience in the future. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“not sure I made a message”

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Posted 1 year ago

“When I ordered the shipping was to take 4-5 business days and it has well exceeded this. Thought they would be more considerate as I ordered an advent calendar. THe order was placed before Thanksgiving and I still don't have it. Guess my gift recipient will have some catching up to do. Disappointing...”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in fulfilling your order. Our system shows that your order was delivered on December 6, 2023. Your insights are invaluable to us, and we're committed to providing a better experience in the future. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“AMAZING!!!!!!”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“Excellent selection and very prompt shipping.”

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Posted 1 year ago

“A great place to find great tasting spirits.”

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Posted 1 year ago

“A lot of these items That I ordered are not available locally or are hard to find! So ordering through Cask Cartel is very convenient. Also you have some items that looks pretty rare!”

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Posted 1 year ago

“Will definitely be purchasing from this company all the time! Great customer service!”

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Posted 1 year ago

“It was very easy to place my order.”

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Posted 1 year ago

“Thanks, you guys are amazing!!!”

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Posted 1 year ago

“!”

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Posted 1 year ago

“Billing complicated”

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Posted 1 year ago

“Thanks for your quick service”

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Posted 1 year ago

“Easy. Relatively quick. Nice not to have to go to 3 or 4 ABC stores to find what you want. The cost is worth the convenience.”

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Posted 1 year ago

“Hopefully I have fast shipping.”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“So far looks great”

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Posted 1 year ago

“I placed an order on 11-8 this is now 11-29 this is suppoe=se to be a christmas present for my boss but it's looking doubful that i will have it on time your ad says you have what i need in stock don't have to wait like other venders make you wait seems three weeks should be long enough i would appreciate any help you can give me thank you Jim Spraggins”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in filling your order. Our system shows that your order was placed on November 8, 2023 and it was delivered to the shipping destination on Saturday, November 11 at 12:04 P.M. Please see the UPS tracking information associated with your order for more delivery details. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

Cask Cartel is rated 4.3 based on 17,240 reviews