Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,240 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy Hope it arrives soon and in good shape”

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Posted 1 year ago

“MERRY CHRISTMAS AND A HAPPY 2024 NEW YEAR!!! 2024 IS A GOOD NUMBER, SO I THINK IT'S GOING TO BE A GREAT YEAR! THANKS FOR ALL YOUR KIND AND LOVING SUPORT, YOUR LITTLE SOEUR, CELESTE”

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Posted 1 year ago

“First purchase I haven’t received my order yet but the ordering process was quick and very easy”

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Posted 1 year ago

“Extremely easy no fuss.”

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Posted 1 year ago

“First time user and so far, so good!”

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Posted 1 year ago

“Service was excellent”

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Posted 1 year ago

“The order has not been received. I’d like someone to follow up and give me a status of the shipment and when it will be delivered.”

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Posted 1 year ago

Thank you for your feedback. We'd like to inform you that UPS tracking details have been associated with your order as of December 12, 2023. If you haven't received this information, please contact our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“Checkout could have been smoother”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“I have waited over a month and I can see it looks like the wrong one”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in filling your order. Our system shows that your order is currently in transit and out for delivery today. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“They were able to find a supply of my favorite gin that is not officially imported into the US. I did wait longer then they said and the price was on the high side, but they did supply what I wanted.”

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Posted 1 year ago

“I have not received my order and am not happy.”

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Posted 1 year ago

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced with the delay in filling your order. Our system shows that your order is currently labeled and ready for shipment. Your insights are invaluable to us, and we're committed to providing a better experience in the future. If there's anything specific you'd like us to address or if you have further concerns, please don't hesitate to reach out to our Customer Service Team at hello@caskcartel.com.

Posted 1 year ago

“Kayla was helpful, responsive and professional. Really happy I reached out!”

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Posted 1 year ago

“very good”

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Posted 1 year ago

“Puncheon rum has great flavor. For all you Bacardi 151 drinkers. This is your replacement. CaskCartel.com has fast shipping and good pricing. This was the only place that I could find this liquor. Thank you!!”

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Posted 1 year ago

“very good”

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Posted 1 year ago

“Website is wonky, keeps telling me to put in a telephone number when I already put it in 10 times”

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Posted 1 year ago

“Shipping way to expensive”

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Posted 1 year ago

“excellent!”

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Posted 1 year ago

“It is difficult to figure out how to include a personalized message. Recipients do not know who the gift comes from.”

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Posted 1 year ago

Cask Cartel is rated 4.3 based on 17,240 reviews