Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,240 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased as a gift. Do not know anything about Jin. I really can't rate the stars, but will pick 5 stars.”

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Posted 11 months ago

“Good”

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Posted 11 months ago

“Feel like the offer was misleading... I thought it was a free bottle of Buffalo trace”

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Posted 11 months ago

“I was offered a free bottle of Buffalo trace with vault purchase but there is no free bottle shipping to me only my purchase so I’m a little co fused.update I did receive my free bottle it was just confusing that it wasn’t on the shipping label when it shipped that’s the only reason it’s a 4 star”

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Posted 11 months ago

“Love your service. Fast and easy”

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Posted 11 months ago

“Order was placed two weeks ago and I have yet to receive my order or get any tracking information that works. I reached out a week after my order was placed and was told the bourbon advent calendar I purchased was “awaiting US customs” and yet the website says all orders are fulfilled by local retailer.”

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Posted 11 months ago

We sincerely apologize for the delay in fulfilling your order and the inconvenience this has caused. We understand the importance of timely deliveries, especially during the holiday season, and we regret that we did not meet your expectations. Your feedback is crucial in helping us improve our services, and we want to assure you that we are actively addressing the issues that led to this delay. We understand your frustration and appreciate your understanding.

Posted 10 months ago

“easy, fast”

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Posted 11 months ago

“don't buy gift cards, cant specify a recipient or as an egift card... and I never received any acknowledgement... I hope they arent planning on mailing them... i will never get them website needs to be refined”

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Posted 11 months ago

“Good”

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Posted 11 months ago

“Good”

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Posted 11 months ago

“Easy to navagatie”

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Posted 1 year ago

“Easy to order”

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Posted 1 year ago

“Easy to use”

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Posted 1 year ago

“My friend referred me to your company. She thought she was to get extra bottles Samples but never received, so I never bother to request.”

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Posted 1 year ago

“Great!!!”

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Posted 1 year ago

“na”

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Posted 1 year ago

“Shipping is outrageously priced. So upset my girls wasted their money on this gift certificate. $36 item $30 shipping. First and last time user.”

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Posted 1 year ago

We're truly sorry to hear about your disappointment with the shipping costs associated with your recent gift certificate purchase. We understand the importance of transparent pricing and the value of your investment.

Posted 10 months ago

“I have been charged but did NOT receive my merchandise.”

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Posted 1 year ago

“Charged for a personal message but didn't allow me to add one!!!!!!”

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Posted 1 year ago

We sincerely apologize for the frustration you experienced regarding the personal message feature. Please know a gift message was included in your order which means the text will be input after the checkout process. In the future, if this happens again, please reach out to our Customer Service Team who can adjust the text for you.

Posted 10 months ago

“easy ordering, just waiting on delivery”

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Posted 1 year ago

Cask Cartel is rated 4.3 based on 17,240 reviews