Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,232 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

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“Finally, thank you”

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Posted 2 months ago

“Product was not available in Georgia or Tennessee. Kirsch cherry liquor. Used for Black Forest cake.”

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Posted 2 months ago

“It's a scam. Ordered a bottle of Eagle Rare "single Barrel Select" for $800. It was the same regular Eagle Rare that I purchase for $49.99. considering legal action.”

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Posted 3 months ago

“ordered 2 bottles of "Cutwater Spirits Three Sheets 5 Year Old Cask Strength" recieved 2 incorrect bottles of lower quality the " three sheets cutawater rum barrel aged" and "Cutwater Bali Hai barrel aged rum". I will not do business with this company again.”

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Posted 3 months ago

“We love ordering from Cask Cartel. They have hard to find brands and easy online sales with prompt delivery. We highly recommend!”

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Posted 3 months ago

“Fast shipping and delivery of a great product. Thank you!”

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Posted 3 months ago

“Where do I start…. I ordered a bottle of Ashanti Rum as a gift on July 9th. My first contact with CaskCartel was on the 13th. Every communication I had from them was initiated by me and was lied to repeatedly about the shipping status of my bottle. I asked repeatedly starting at a week from ordering to cancel my order because it would not be received on time and each time I was told it already shipped and couldn’t be cancelled. Yet the website showed no activity and that the order was unfulfilled. When I asked for tracking I was told they would send yet I never received it. I called and emailed a number of times over the course of the next couple of weeks because no one would respond. Finally after 45 days from my order the website was finally updated to show “Refunded” and I received my money back. And as I suspected the bottle was not mailed contrary to what I was told repeatedly by their rep. I have since ordered from another site and received my bottle for less money, delivered in under 2 weeks.”

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Posted 3 months ago

“I thought the extra $22 per bottle I paid was for the guarantee Cask Cartel provides. What I realized is that it appears to be more for the insane over-use of packaging. My order was for 2 bottles but I received a box to hold 4 bottles and a duplicate of bottle packaging and useless thin plastic wrapped around the bottles that does not provide value. Now all this excess will go into the landfill.”

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Posted 4 months ago

“Been looking for this vodka for a while now and found it here the dispatch was rapid and got delivered to my door in the uk in 3 days”

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Posted 4 months ago

“Order was placed a week ago, I still haven’t received shipping and delivery information.”

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Posted 4 months ago

“You have the liquors i like!!!!”

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Posted 4 months ago

“Correct, fast and perfecf”

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Posted 4 months ago

“I ordered a limited edition Scotch Whiskey as a gift for my brother. Taylor helped me to understand the process of how their company works and the timeframe for delivery. It was easy and I was notified each step of the way. Delivery was made a few minutes ago. Thanks to Cask Cartel!”

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Posted 4 months ago

“CaskCartel had what I needed for a birthday gift and it arrived as scheduled. Thank you!”

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Posted 4 months ago

“Took forever to ship”

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Posted 4 months ago

“Shipping time is unacceptable, I understand I purchased a high end bottle that needs to be sourced, however 14 days to ship is ridiculous. Not sure I will use caskcartel again, nor would I feel comfortable recommending CC to peers.”

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Posted 4 months ago

“IMy order has not Shipped yet and I can't any other information othe than "unfullfilled" in my acoount!”

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Posted 4 months ago

“Placed an order over 3 weeks ago and is still waiting for shipping. I think that's a little to long.”

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Posted 4 months ago

“Easy enough to order. Seems a bit high on the price tho IMO. Still waiter delivery.”

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Posted 4 months ago

“I never recieved the order, and no one would tell me what was going on, or answer any questions. I will not order anything from you again. I think you are scam artists.”

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Posted 4 months ago

Cask Cartel is rated 4.3 based on 17,232 reviews