“I am sure I will be happy when the product arrives, but I left specific instructions to leave the product if no one was home, but they failed to do so. THe sent a message to tell me they were unable to deliver and now I cannot get hold of the stupid courier. Not your fault, but not a good experience when I am in a hurry to receive it!”
“I ordered some sink plugs from Cass Bros. online. I was sent a personal and clear email on the same day, stating this product is not in the warehouse, I can choose between cancelling my order, with a refund, or waiting. I was also given a window for the date of delivery. I was very pleased with their efficiency, and the delivery was on time and delivered in perfect condition. I'm very happy with Cass Brothers, thank you.”
“Wow I order my water filter one day and it was delivered the next . I was totally informed what stage my order was at . Will definitely recommend Cass Brothers ..”
