“I ordered online and Cass Bros contacted me to let me know it needed shipping from another state, so delivery would be later than initially thought. They were clear with their information and my items arrived quickly, despite the delay. Thankyou!
PS: the few staff members I spoke to, in store, during the decision process were very helpful and knowledgeable of the products. Great job!”
“Great communication and service from Brad who kept me informed via email about the status of my order - I appreciated his help, as I’d had trouble sourcing the product in Victoria.”
“Great company to deal with, item arrived overnight to Brisbane, excellent service
Will definitely us these guys again, and do highly recommend them
Thanks mark”
“Ordered particular items online. Website was easy to navigate and gave sufficient info to ensure I was getting the item I needed. Easy to purchase on the site.
Was advised promptly that my purchase was ready to collect. The service desk had my piece ready when I arrived.
A painless procedure all round.”
“I can only recommend Cass Brothers Online as a supplier that fully respects its customers and their specific needs and priorities. The item that I needed ASAP and ordered on Monday morning, from their office in NSW, was delivered to my home in Melbourne by lunchtime on Tuesday. In the meantime, I have been receiving confirmations, ensuring me the delivery will be prompt, but I was stunned to see the delivery man in just a tad over 24 hours. A rare and pleasant experience indeed.”
“I am absolutely delighted with my purchase from Cass Brothers. I purchased a Hansgrohe Mixer tap for an excellent price and free delivery. Delivery was exceptionally fast. The tap is fantastic. Thank you for the excellent serive.”
