Castle Cover Reviews

Name: Castle Cover
Rating: 4.07

4.1 Rating 604 Reviews

78 %

of reviewers recommend Castle Cover

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Castle Insurance for a number of years now its quick and easy to renew policy and they will always look into getting you a competitive price. Any claims are dealt with efficiently and the staff are always friendly/”

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Posted 8 years ago

“Telephone manor very good. Great service & price”

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Posted 8 years ago

“My wife almost gave up trying to make payment due to time it took to get someone to answer, if it was me I would have hung up.”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The Castle Cover Team

Posted 8 years ago

“VERY HELPFUL AND INFORMATIVE REPRESENTATIVE UNDERSTOOD MY REQUIREMENTS AT A RESONABLE PRICE.SATISFIED CUSTOMER FOR THIS YEAR.SEE WHAT NEXT YEAR BRINGS?”

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Posted 8 years ago

“Quick service to renew and very helpful in changing details to a new named person.”

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Posted 8 years ago

“Very good and very nice people to be with”

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Posted 8 years ago

“The quote was competitive and as I had good service last year when I needed to make a claim, to renew was most acceptable.”

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Posted 8 years ago

“We the public should receive the best quote available and from my experience this is not always the case”

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Posted 8 years ago

“can find more excuses not to pay a claim than you can think of.that is not covered despite saying that i wanted full cover.would never insure with them again.”

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Posted 8 years ago

“Phoned for an update on my house insurance, the assistant gave me the best deal without any hassle. Paid, job done.”

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Posted 8 years ago

“Excellent service we use them every year.”

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Posted 8 years ago

“Have renewed with Castle Cover this year, as we had to make a claim last year for one of my husband's hearing aids.We were fully compensated right away, and have only praise for the way the matter was dealt with. E.Green Waltham Forest”

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Posted 8 years ago

“Helpful, pleasant agent who explained clearly and competently.”

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Posted 8 years ago

“Over the years insured by you I never had to claim. If the situation does arise then I would be able to give a review”

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Posted 8 years ago

“Very pleased with how quickley it was all done and dusted been with you three years now and still coming back that should tell you something”

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Posted 8 years ago

“Excellent price easy to understand thank you”

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Posted 8 years ago

“I quite liked the friendly and professional way my insurance , both home & contents was handled.”

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Posted 8 years ago

“Efficient, helpful and not bad prices. Staff always peasant and cheerful on the telephone, things happen when they say they will, hence I now have been a customer for several consecutive years.”

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Posted 8 years ago

“I had forgotten to renew my home insurance and rang 6 days after my renewal date. When I rang a was put through to the wrong department 3 times one of these was even the wrong company. Fortunately the person that rang me back the next day was very helpful and sorted me out quickly as my main thought at this time was to change companies.”

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Posted 8 years ago

“recent transaction by phone , all went smoothly, satisfied for one more year! Thanks. J D'Arcy.”

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Posted 8 years ago

Castle Cover is rated 4.1 based on 604 reviews