CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,819 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,819 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, items rec'd really quickly. Unfortunately 1 faulty item but had to take this up with the manufacturer.”

Helpful Report

Posted 8 years ago

“Excellent service. Within 2 days of ordering, the cat flap had been delivered. That's commendable, the company do not 'hang about". I was very pleased it was exactly the same cat flap that we had purchased 15 years ago with the screw holes in exactly the same place as stated on their website. I suppose I could have just purchased the damaged flap singularly but, for the price of a new one, decided against this. The new one is lovely and white. Catflap Co UK, please keep this 917 available for future purchases. It looks good fitted and it's got to be one of your best sellers. I've purchased three in the last 30 years.”

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Posted 8 years ago

“Delivery was really quick. Fits perfectly, so pleased I didn't have to buy a whole new cat flap just because the flap had Broken. We are nice a toasty and warm.”

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Posted 8 years ago

“Bought a cat toy from Catflaps. Communication was very good, confirming that my order was being processed and distpatched and when I would be likely to receive it. When more than a week had passed and I still hadn't received my order, I notified them by e-mail. They replied promptly, apologetically, and sent me another immediately, which I received 2 days later.”

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Posted 8 years ago

“Speedy delivery, left securely with neighbours as out. Clear instructions and very easy to fit. Just what was required. Price with delivery charge quite competitive.”

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Posted 8 years ago

“Very fast delivery and cheapest price very happy will use again ????????”

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Posted 8 years ago

“Excellent service. Description of product clear on website and our order arrived within a couple of days.”

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Posted 8 years ago

“Very efficient service - goods dispatched very quickly and well packaged. Would use company again.”

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Posted 8 years ago

“I was very impressed with the service from this company. The items were very reasonably priced and were delivered within 24 hours. Thank you”

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Posted 8 years ago

“Received next day. Excellent service.”

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Posted 8 years ago

“Staff are very good at replying to you. The two dog system spray collar is very good and I would highly recommend it.”

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Posted 8 years ago

“quick and speedy response and delivery! excellent service.”

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Posted 8 years ago

“Nothing wrong with cat flap in patio door except for 'flap' part that had been recently damaged by a desperate intruder when he or she got in, but couldn't get back out because cat flap locked for going outwards. That will teach hubby to totally lock overnight! Anyway, a search on the internet and finding CATFLAPS.co.uk had a replacement part was total relief. Now back like new, thank you.”

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Posted 8 years ago

“Amazing service, received product day after ordering, kept informed of how my order was progressing. Excellent.”

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Posted 8 years ago

“The product and service is excellent. The cat flap is very sturdy, and is provided with easy ways for it to fit doors of various thicknesses.”

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Posted 8 years ago

“Easy too install. But easier too register your cats microchip with the cat flap before you install it in the door. Cats had no problem using it .happy days????”

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Posted 8 years ago

“Very pleased with the product.”

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Posted 8 years ago

“Fast service at competitive price”

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Posted 8 years ago

“Removed old cat flap, put on the new one, all fitted perfectly. Also thank you CATFLAP for quick delivery.”

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Posted 8 years ago

“Excellent products, efficient service and delivery”

Helpful Report

Posted 8 years ago

CatFlaps.co.uk is rated 4.7 based on 2,819 reviews