CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,819 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,819 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cat flap arrived in short order.”

Helpful Report

Posted 8 years ago

“Found this site for the Drinkwell filters to be the best price anywhere and the delivery was quick. With postage they came to £2 each.”

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Posted 8 years ago

“Good clear fitting instructions. Well made product. Lovely and quiet when the flap closes. Delivered quickly.”

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Posted 8 years ago

“I ordered a replacement magnetic cat flap made by Cat Mate (great device but only lasts about three years so needs replacing after a while). Initially Catflaps.co.uk sent me the white version when I had ordered the brown. However I have to say I was impressed with the response when I emailed them about it. They replied and posted out the correct one within 24 hours and sent me a Freepost label so that I could return the white one. Full marks for customer service. Will be back again in another 3 years!!”

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Posted 8 years ago

“Easy to buy, was informed of order process at every step and delivery was within two days. I would recommend to others.”

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Posted 8 years ago

“Fits perfectly. very efficient service, quick delivery”

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Posted 8 years ago

“Excellent service and kept us updated on our order at all times , arrived promptly and item was exactly as described , would definitely use again”

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Posted 9 years ago

“The goods I ordered were delivered very quickly.”

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Posted 9 years ago

“Delighted with the prompt delivery of my order.”

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Posted 9 years ago

“Received the cat flap with-in 2 days of order and fitted in 5mins of receiving it (this was a replacement cat flap), very quick and easy to order very simple to fit”

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Posted 9 years ago

“Fantastic. Fits my English longlegged springer spaniel! Very quick postage too!”

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Posted 9 years ago

“The customer service was excellent. They were friendly and helpful and the delivery was fast. Thanks guys. Now, if they could only make my cat use the cat flap ....... ????????”

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Posted 9 years ago

“Very quick delivery. Catflap easy to install and setup. The kitten has already worked out how to use it!”

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Posted 9 years ago

“We needed an urgent cat flap. I contacted the company in order to confirm specifications, having recently been sold a flap by another supplier who vowed that it would fit the existing hole in a window. It didn't! I contacted Matt at Catflaps.co.uk and explained the urgency of the situation at about 1400 hours. I ordered three. They were with me by 1100 hours the following morning. Wonderful service indeed. I can't recommend them highly enough. It's a great shame that their star rating only goes to "very good". They really do need to add an "excellent" category. Well done all! David Clark”

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Posted 9 years ago

“very pleased with the product I purchased and how quickly it was delivered wasn't disappointed at all certainly shop with them again”

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Posted 9 years ago

“Easy to navigate website. Good price and fast delivery. Very happy to use again.”

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Posted 9 years ago

“Easy ordering fast delivery”

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Posted 9 years ago

“Website clear as crystal. Communication excellent. Pricing very competitive. Delivery very prompt Highly recommended”

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Posted 9 years ago

“An excellent speedy service with exactly what I had been looking for. Thank you.”

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Posted 9 years ago

“I was pleased with all the communication but the extra delivery details were not printed on address label for delivery firm and it took them sometime to find our house. I am delighted with product”

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Posted 9 years ago

CatFlaps.co.uk is rated 4.7 based on 2,819 reviews