“I recently ordered a couple of boxes of coffee capsules and totally stuffed up the order. The team at Catch fixed everything up and and effected a refund after the shipment was returned to the warehouse.
Hopefully I’ll not repeat this error in my next order. Catch team very courteous.”
“On Friday 26th July 2024 I purchased a Samsung ViewFinity S80UA 27" 4K UHD USB-C 90W Business Monitor - IPS Panel for $281.07 with postage of $10 so I could use it in the Dell Optiplex 9020 SFF Desktop.”
“Love the service and such fast delivery. Only ever had one item faulty and that was refunded extremely quickly. I feel safe ordering from Catch, prices are great too.”
“I was about to buy 2x iPad Mini's for my kids for christmas. Thanks to these reviews, i'm not going to catch.com.au to get them.
Your pain and suffering has help me this time..........”
“I found the staff so willing to help. They went out of their way to assist me and my bench cushions arrived very quickly. I was very impressed with the high quality customer service. The bench cushions were very reasonably priced and look terrific!”
“I've purchased several ( actually quiet a few purchases) from Catch, ranging from cosmetics and fragrances to homeward and other items, all of which have been at excellent prices.
I've NEVER had any type of problem, my packages arrive fairly quickly and I'm kept up to date regularly with the shipping/tracking process”
“Catch is the best shopping app and safe and fast shipping I bought many many stuff furniture and clothes and shoes all of them brands and lower prices”
“I have been shopping from catch of the day for 5 years. High quality products with affordable price. Only the last product that I order wasn't as expected (it was a very cheap moka pot) i contacted them for return and they confirmed refund straight away and made things much easier for me. They are the best online shopping business for me.”
“Great and trusted I’m happy I didn’t get scammed haha. I would just say try to make the process more simple and streamlined but it was fine.
WWW. HACKERSPYVILLE . COM, the only company I can vouch for.y”
“Best Place to Shop Online In Australia!
Catch is the best place to shop online in Australia, great products, great prices, excellent customer service and customer care plus super fast FREE delivery for Club Catch Members for all orders over $45 dollars. I signed up for the Club Catch Yearly Membership, and I have saved so much money just on delivery alone and special reduced prices for Club Catch Members. Highly recommend doing this the first time you place an order, because you will be back to place a second order and third order, they making shopping cool, fun and super EASY!
Thank you, Catch Team, All Catch Staff and Catch Management!
Order Placed - Order #C33788025-TRUG-2
2 x Mesh Bath Sponges 3-Pack
1 × 2 x Mesh Bath Sponges 3-Pack
1 × Bioré Deep Cleansing Pore Strips 14-Strips Combo Pack
1 × MasterPro 39.5x27cm Crispy Bake Non-Stick Baking Tray
1 × 3 x Band-Aid Fabric Strips 24pk
1 × Glasslock Handy Rectangular Tempered Glass Food Container 3700ml
1 × Buy Oreo cookies online - the world's favourite cookie
1 × 12 x Oreo Chocolate Creme 352.8g
1 × 3 x Doritos Crackers Mexicana 160g
1 × 3 x Doritos Crackers Cheese Supreme 160g
1 × 3 x Doritos Crackers Cheesy Pizza 160g
1 × 2 x Doritos Cheese Supreme Corn Chips 6pk
1 × HoMedics Shiatsu Comfort Massage Pillow w/ Heat
1 × Club Catch - 1 Year Of Unlimited Free Shipping*
Customer Service - 10 Stars
Products Selection - 10 Stars
Customer Help And Care - 10 Stars
Product Pricing - 10 Stars
Peace of Mind Shopping At Catch - 10 Stars”
“Best Place to Shop Online In Australia!
Catch is the best place to shop online in Australia, great products, great prices, excellent customer service and customer care plus super fast FREE delivery for Club Catch Members for all orders over $45 dollars. I signed up for the Club Catch Yearly Membership, and I have saved so much money just on delivery alone and special reduced prices for Club Catch Members. Highly recommend doing this the first time you place an order, because you will be back to place a second order and third order, they making shopping cool, fun and super EASY!
Thank you, Catch Team, All Catch Staff and Catch Management!
Order Placed - Order #C33788025-TRUG-2
2 x Mesh Bath Sponges 3-Pack
1 × 2 x Mesh Bath Sponges 3-Pack
1 × Bioré Deep Cleansing Pore Strips 14-Strips Combo Pack
1 × MasterPro 39.5x27cm Crispy Bake Non-Stick Baking Tray
1 × 3 x Band-Aid Fabric Strips 24pk
1 × Glasslock Handy Rectangular Tempered Glass Food Container 3700ml
1 × Buy Oreo cookies online - the world's favourite cookie
1 × 12 x Oreo Chocolate Creme 352.8g
1 × 3 x Doritos Crackers Mexicana 160g
1 × 3 x Doritos Crackers Cheese Supreme 160g
1 × 3 x Doritos Crackers Cheesy Pizza 160g
1 × 2 x Doritos Cheese Supreme Corn Chips 6pk
1 × HoMedics Shiatsu Comfort Massage Pillow w/ Heat
1 × Club Catch - 1 Year Of Unlimited Free Shipping*
Customer Service - 10 Stars
Products Selection - 10 Stars
Customer Help And Care - 10 Stars
Product Pricing - 10 Stars
Peace of Mind Shopping At Catch - 10 Stars”
“Great place to shop!
Great place to shop, very helpful staff and very good customer service. That said would like to see Catch have a larger range of stainless steel air fryer-ovens, that has multiple functions, bake, roast, grill, etc. Would like to buy one but can't find any, don't like these non-stick air fryers, think they might be toxic. Stainless Steel air fryer-ovens, that has multiple functions, bake, roast, grill would be so much better. If they stock it, I would consider buying one for sure!”
“Catch is a great place to shop, very good customer care!
Yes Catch is a great place to shop for amazing deals, very fast delivery and best of all very good customer care. I was reading another person's review on Stainless Steel AirFryer-Oven multi-function ovens, I have to agree Catch has a very limited range, need to expand and include high quality products that will last, am looking to buy one as well.
If Catch can sell them directly rather than going through market place sellers, that would be best, buying from market place sellers is a bit of a gamble, buying directly from Catch would be the best option. Would like Catch to display reviews for market place products, it's like most market place sellers are hiding their reviews and I think that is a disservice to Catch customers.
I would like Catch to make it mandatory for all market place sellers to display product reviews, otherwise customers don't really know if the product is good or bad! Hope that helps!”
“Catch Is A Great Place To Shop Online!
From my own shopping experience Catch is a GREAT place to shop online. There are two ways to shop on Catch, buy products directly sold by Catch or buy products sold by MarketPlace sellers. Again from my own experience as far as possible buy products directly from Catch and if you have any issues they will fix it super fast. They are great like that, no matter what the issue is, they will go out of their way to help you and fix the issue. They have GREAT customer service and care.
Highly Recommend Buying a Yearly Club Catch Membership, this will SAVE you money and you get FREE shipping on all orders $45 or more which SAVES you a lot of money and pays for the membership many times over and on top of that you get Special Club Catch Member discounts on a huge range of products which again SAVES you a lot of money! Hope this helps!
Customer Service - 10 Stars
Products Selection - 10 Stars
Customer Help And Care - 10 Stars
Product Pricing - 10 Stars
Peace of Mind Shopping At Catch - 10 Stars
Feedback For Catch Team: Most if not all negative reviews are based on customers experience with MarketPlace Sellers, and I can understand this from a customers point of view. My own experience with MarketPlace Sellers is 50-50, some are good and some not so good and it would be GREAT if Catch FORCES or Mandates all MarketPlace Sellers to show product reviews for the products they sell. This in my opinion it will FIX this issue of some negative reviews for Catch and it will give all Catch customers more information if to buy the product or not. It will weed out the bad market place sellers from the good ones.
I have placed many orders with MarketPlace Sellers and most are pretty good but that said I did have one or two not so good experiences. The point I'm making is you can't blame Catch for the products you buy from MarketPlace Sellers, that's why as far as possible buy products sold directly by Catch.
First MarketPlace Seller Experience - (Order #C33788025-A) Bought a chips tray, product description was vague, I thought it was metal, but it was made from some type of rubber or vinyl, did not even mention if it was PFOA, PTFE and BPA free, when the product arrived was not to impressed, contacted the seller, who offered a full refund if I sent the product back. But the postage alone may have been close to the price I paid for the product, it was under $18 dollars so I told the seller not to worry about and just threw out the product. Wrote a review based on my experience but the review does not show. If this product had other peoples reviews good or bad I may not have bought this product but the product has no reviews till today! Catch should FORCE MarketPlace Sellers to display all reviews for their products, after all why should Catch get bad reviews for bad MarketPlace Sellers products and actions.
Second MarketPlace Seller Experience - (Order #C35413006-A) Bought Ramen Noodle Soup Bowl Set of 6, it looked good, the product was sent out, it was very well packed by the seller which was great but when the package was opened I noticed that only 1-2 bowls were without any marks, some had black spots inside the bowls and other bowls had air type bubbles, I was not happy with that as they cost me $52.95 and given how well the seller packed the product little care was shown to check the quality of the product before it being sent out. I did not complain as 2 bowls were good but the fact remains I paid for 6 bowls and 6 bowls should have been good. Again when I bought this product it had no reviews and after I bought it I wrote a review based on my own experience but till today no reviews are shown. If this product had other peoples reviews good or bad I may not have bought this product but the product has no reviews till today! Catch should FORCE MarketPlace Sellers to display all reviews for their products, after all why should Catch get bad reviews for bad MarketPlace Sellers products and actions.”
