Login
Start Free Trial Are you a business?? Click Here

Cato Fashions Reviews

2.5 Rating 108 Reviews
B
Happiness Grade
B

Customer Service - Good

78.57%
Industry Average
I am delighted with the service I receive at the Pearland Cato store and will continue to shop there in the future.
posted 1 year ago - Anonymous
I love Cato clothing, prices, and delivery. However, if you go into some stores the customer service is really bad so, I order online. A store in Mtn Home Arkansas didn't wait on anyone that came into the store this week when I went in. The workers stood by the registers and didn't even approach anyone to help them.
posted 2 years ago - Anonymous
Great customer service ! Good selection. Lay a way available as well as one day holds. If they don't have it in your size or color they can also order it online for you and have it shipped to the store for free. Returns and exchanges welcome. Gift cards available?
posted 2 years ago - Anonymous
So glad that Cato’s has friendly workers! I came in the store not knowing what I wanted or what to look for and this nice young lady helped me out! She was so respectful and kind to me. I was there for about an hour and she was so patient. Thank you Aniyah for your outstanding customer service, I will most definitely be coming back!!
posted 3 years ago - Stephany
Dallas, Ga Cato- they absolutely rock ! The manager and her staff and always there working hard to keep the store together and presentable. And customer service is KEY. They are all over it. The clothes are so cute and displayed well !
posted 3 years ago - Lisa Massey
Sometimes I run into people who need more customer service experience but that’s everywhere.
posted 3 years ago - Anonymous
I went into the Catos in Hinesville, Ga on Saturday July3, 2021. The manager and her staff were extremely friendly and helpful. And I would have to say it was one of the best looking Catos stores I have been in. They are doing a great job. So go to the Hinesville Ga store. You will not regret it. Thank you for your friendly service ladies. Karen Jackson
posted 3 years ago - Karen Jackson