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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

Great quality and super fast delivery.
Helpful Report
Posted 5 years ago
I suppose the main reason for travelling 25 miles to visit any shop is because of the beautiful clothes,shoes and accessories to be found there.This is certainly the case with my favourite shop,Cavells of Mill street Oakham.With the additional shopping experience that includes home ware and café and beauty it makes my journey very worthwhile. It is also a shop where a bargain is never far away, but above all and most importantly,all the staff are helpful,welcoming and make the shopping experience lovely. Thankyou love and best wishes Vida Bewley
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Posted 5 years ago
Ordered a pair of shoes in the sale , arrived within time given and item as described . Would recommend.
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Posted 5 years ago
I was most impressed with the online service and in store too I had reason to exchange a garment which arrived very speedily would definitely shop at Cavells again.
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Posted 5 years ago
No problems at all. Great service
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Posted 5 years ago
Great price for some pretty cool Crime London trainers and fast delivery. Happy customer who will purchase again!
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Posted 5 years ago
Prompt delivery, Really beautifully packaged, and exactly what I ordered.. Couldn’t ask for more.
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Posted 5 years ago
Brilliant customer service.... ordered the night of Sunday 22nd Dec, landed 24th just in time for Xmas.
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Posted 5 years ago
We were delighted with the service received in both shops . We made an order at the shop and it was delivered very quickly . The staff were very welcoming and friendly . If passing we will call again
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Posted 5 years ago
Very good service and great boots
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Posted 5 years ago
Order turned up swiftly and is great. Only niggle is that at the checkout I was told I could choose two free items due to the value of the order. These two items never arrived and we're not listed on the delivery note or invoice.
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Posted 5 years ago
Excellent service. Parcel arrived before Xmas although ordered after deadline. Packaged well.
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Posted 5 years ago
Excellent service and my wife loves her new Paul Smith bag. Thanks again
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Posted 5 years ago
Excellent service couldn't wish for better Quick delivery can't wait for my next purchase
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Posted 5 years ago
Excellent website, swift delivery and carefully packaged. Thank you for making in-line shopping just a positive experience.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Sent the wrong item to me in error. Attempted to use the online form to contact Cavells without success. However subsequently received a phone call from customer services to apologise for the error and offer to refund return postage costs as well as a gift voucher to use on future shopping. The extremely polite and generous phone call has changed my opinion of this company. Still disappointed not to receive the shirt that I ordered (now out of stock) but cant fault the personal touch of the phone call.
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Posted 5 years ago
Wonderful quick service when phoning to order a blouse. Unfortunately it was not suitable so had to return for refund which they dealt with expertly without fuss within 24hours of receipt. Would have no hesitation buying from them in future...
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Posted 5 years ago
Great service
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Posted 5 years ago
Shirt was very nicely packaged and arived quickly.
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Posted 5 years ago
Cavells is rated 4.8 based on 971 reviews