Cavells Reviews

Name: Cavells
Address: 16 Mill Street, Oakham
Rating: 4.76

4.8 Rating 971 Reviews

94 %

of reviewers recommend Cavells

4.8

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Cavells 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice service and sometimes has the jeans I always wear, but the prices are astoundingly high.”

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Posted 1 year ago

“Hello, your clothing, delivery services and the quality of the clothing is very good. The only difficulty was the sizing of the Schoffel clothes. I had to get a size 14 gilet after returning the size 12 as it was too tight, however I was advised by my family to get a size 10 cotton cable knit sweater, and that was a good fit. I think you might get a lot of people returning goods and asking for a different size. I hope this helps, Christine”

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Posted 1 year ago

“Quick delivery second time I ordered from Cavells would recommend. Love the boots.”

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Posted 1 year ago

“I like the ease of buying locally, but sometimes find that the clothes for sale are not really Oakham and the countryside! The new Schoefell department is good, but I would like to see more fashion for the older ladies, not frumpy, but not so many frilly dresses, this isn'tLondon! I have been a customer with you for 18 years, and usually found things I like, fashionable but classical as well!”

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Posted 1 year ago

“Helpful on the telephone. Very quick delivery. Great service.”

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Posted 1 year ago

“Very impressed with Cavells service....love my NYDJ and will be back for more.....”

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Posted 1 year ago

“My item arrived beautifully wrapped and promptly. Would highly recommend Cavells.”

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Posted 1 year ago

“Lovely clothes and very good service from the staff. Rosie”

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Posted 1 year ago

“First time buying from this website. Lovely quality and items were despatched quickly”

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Posted 1 year ago

“Unfortunately had to return my item - I got the size wrong not Cavells fault - and the return labelling, packaging process was super easy and the refund was processed quickly with emails to tell me when received and processed too! So good.”

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Posted 1 year ago

“I ordered two sizes of beautiful Rino Pelle gilet. Both arrived promptly. Returned the larger size; refund applied equally promptly. Delighted to have discovered Cavells.”

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Posted 1 year ago

“Thank you so much for the beautiful knitwear you sent me It will be a perfect complement for my khaki trousers. Thank you too for a prompt and efficient online service”

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Posted 1 year ago

“Very disappointing experience when buying pair of Schofels shorts marked size 34". Actual waistband on shorts turned out to measure 37". This is my second purchase of same shorts and first pair ( from another retailer ) again had a greater waistsize than that marked on the label. Something badly going wrong with Schofels quality control giving me unnessary chore going to the post office plus cost of return. I will be unlikely to buy Schfells product again”

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Posted 1 year ago

“Quick delivery, very happy with my purchase”

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Posted 1 year ago

“Ordered and delivered, very efficient thankyou”

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Posted 1 year ago

“Very efficient service and very good sale price. I will definitely use you again thank you.”

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Posted 1 year ago

“Quick delivery love jacket!!”

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Posted 1 year ago

“Lovely products very happy with delivery process”

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Posted 1 year ago

“Delighted to find a ZYGA LINN LAUNDRY Marie Linen Gauze dress that I wanted and ended up buying two of them (second one in a different colour) as they were such a good price. Delivery by DPD was free and efficient. Overall a great service and super selection on the website. I’ll definitely be back for more!”

Helpful Report

Posted 1 year ago

“Good service. However, they didn’t have one of the items they had allowed me to order, which was disappointing. The charge for my order was correct though, which I was pleased to see.”

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Posted 1 year ago

Cavells is rated 4.8 based on 971 reviews