Cavells Reviews

Name: Cavells
Address: 16 Mill Street, Oakham
Rating: 4.76

4.8 Rating 971 Reviews

94 %

of reviewers recommend Cavells

4.8

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Cavells 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will definitely buy from Cavalls again. They were amazingly quick to deliver. Sadly the size I got wasn't correct (my mistake) and I was unable to get the one I wanted because it turned out to be out of stock. The website perhaps needs some adjustment as it the layout was a bit odd around the sizing. Their returns and refunds were extremely quick and the customer service was excellent. Four stars for the item saying it was in stock but wasn't but otherwise it would have been 5, very impressive.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Very pleased with my purchase but disappointed that one item that I was able to place an order for turned out to be out of stock”

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Posted 4 years ago

“I had to return my purchase of Paul Smith belt for exchange.. please could you confirm if this is being dealt with.. Many thanks Vanessa”

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Posted 5 years ago

“Very happy with the product that l purchased and a great price so happy . Plus very good service”

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Posted 5 years ago

“Good service but poor quality photos online of goods”

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Posted 6 years ago

“Efficient service”

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Posted 6 years ago

“Speedy delivery and gift bag was included with the necklace.”

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Posted 7 years ago

“Fast delivery, nicely wrapped in tissue. Sadly the box had been damaged by the couriers.”

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Posted 7 years ago

“Speedy delivery free of charge, but colour of shoes was very different from what was shown on the website.”

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Posted 7 years ago

“I chose the wrong colour. Have returned it with a request for another colour. If that arrives promptly I can press the v.g. Button Website could be improved with naming the colours when article is shown”

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Posted 7 years ago

“good service received”

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Posted 7 years ago

“I love my new trainers. real princess shoes. Great service. When Parcel Force failed to deliver they followed the issue up the same day as I mailed and all was sorted out really quickly. I would use them again.”

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Posted 7 years ago

“Easy ordering, prompt delivery”

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Posted 7 years ago

“Very happy with my new coat.”

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Posted 8 years ago

“Fast delivery!”

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Posted 8 years ago

“Great boots love them the minute I opened the box A small issue with delivery but guessing that was mainly down to Easter holiday however dealt with very well by the shop Thank you”

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Posted 9 years ago

“Customer service pretty good, but just if can use DHL or UPS for shipping will be better, because the royal mail a bit slow.”

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Posted 9 years ago

“Very good Customer service with regards to my exchange for the correct size shoes.However retuning goods can be very costly I think the company should have a free return policy click and collect.But still happy with my purchase.”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

Cavells is rated 4.8 based on 971 reviews