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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

Highly recommend
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Posted 4 years ago
The trainers I ordered arrived extremely quickly. Excellent service !! Sadly due to the latest lockdown I can’t give them to my daughter. When I do , I hope they fit.
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Posted 4 years ago
Staff at Cavells could not be more helpful or efficient. So glad I found a dependable place to shop. Free 'returns' is the only thing that could improve the service.
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Posted 4 years ago
Very very helpful.. am not very good ordering “online” so Tom helped over the phone to order the items I required .. then they arrived .. all wrapped up beautifully... Thsnk you !
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Posted 4 years ago
Fantastic easy website with easy viewing and buying and my purchase arrived promptly and perfectly packaged as though I’d brought it in store a minute ago. Highly recommended
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Posted 4 years ago
Fantastic service very pleased with my lovely boots .
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Posted 4 years ago
Good service
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Posted 4 years ago
Fast and efficient
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Posted 4 years ago
I have been searching for the item I bought and it was sold out everywhere. I have called very last minute for a before Christmas delivery and although they could not guarantee it, the staff has been very nice and helpful over the phone and I did receive my parcel just in time to wrap it up and my boyfriend loved it. So thank you so much for making that happen :)
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Posted 4 years ago
Excellent service and prompt delivery
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Posted 4 years ago
Excellent service the staff are very helpful will be purchasing again David from Staffordshire .
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Posted 4 years ago
Superb online service. Goods exactly as I would have expected from Cavells. Thank you
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Posted 4 years ago
First time shopping on website lovely clothes and prompt delivery mx
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Posted 4 years ago
I ordered my wife some boots online, unfortunately they were the wrong size so we had to exchange then in store . . . The lady that dealt with us was very polite, accommodating & very helpful . . . It was a very pleasant experience . . . I’m sure we will back in the future
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Posted 4 years ago
Item was exactly as described, exactly what l wanted and arrived promptly.
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Posted 4 years ago
For me, the nicest thing about this shop is how lovely all the staff are. Lots of places sell clothes to hanker after, but it's rare to find such genuine friendliness and help.
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Posted 4 years ago
What fab service. Online order so answered questions over phone regarding fit and sizing and speedy delivery. What more could you ask for
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Posted 4 years ago
I called to ask about sizing and they were very helpful. Item came very swiftly and was packaged nicely.
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Posted 4 years ago
Product as I ordered but soo soo efficient and quick with order.. would defi recommend
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Posted 4 years ago
Easy to order and very quick delivery
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Posted 4 years ago
Cavells is rated 4.8 based on 971 reviews