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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

On our occasional past visits to Rutland we have bought clothes from Cavell's Country in Oakham and have always found the in-store service to be extremely courteous and helpful, so it was gratifying to find that the on-line service met the same standard even in these most difficult of times
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Posted 4 years ago
Very pleased with my purchase, arrived very quickly and a perfect fit too.
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Posted 4 years ago
Excellent service from Cavells..as usual!
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Posted 4 years ago
Super helpful staff and very quick deliver. I will be definitely be purchasing again.
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Posted 4 years ago
I had to return my purchase of Paul Smith belt for exchange.. please could you confirm if this is being dealt with.. Many thanks Vanessa
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Posted 4 years ago
Excellent service ordered on Thursday and my parcel arrived the next day
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Posted 4 years ago
Really impressed with the online service from Cavells. My order came really quickly and was perfect. I would 100% use this company again
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Posted 4 years ago
Very happy with the product that l purchased and a great price so happy . Plus very good service
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Posted 4 years ago
I ordered a coat online and it arrived quickly but was far too big. I rang the shop and Natalie measured the two sizes below it to check which one was right for me. The coat again came fast and was perfect! I returned the first and got a refund within a matter of days. Lovely to deal with real people in a proper shop who care about their customer experience. Thank you.
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Posted 4 years ago
Goods in poor condition when they arrived.
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Posted 4 years ago
Very speedy delivery and good website - I received my purchases the day after order. I was not disappointed with the products either.
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Posted 4 years ago
As usual the staff in the shop are always professional and very helpful.
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Posted 4 years ago
quality clothing and great sale prices - loved all 3 items.
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Posted 4 years ago
I was absolutely delighted with the gorgeous top I bought from your sale on line. Beautifully packaged too!
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Posted 4 years ago
Ordered item and a couple of days later I had an email saying “details of your cancelled item” no explanation as to why it was cancelled and no item so poor service in my opinion
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Posted 4 years ago
I would have no hesitation in both buying from, and recommending this company to others. Website easy to navigate, and the buying process was straightforward. An excellent online shopping experience. Thank you!
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Posted 4 years ago
quick delivery good quality of the product, as expected... perfect service!
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Posted 4 years ago
Arrived on time ,packaged professionally my only issue the ticket on the product said repaired and not declared on purchase. A bit disappointed about buying a faulty product.
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Posted 4 years ago
Love the products I ordered and ordering was easy and quick! Thank you!
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Posted 4 years ago
Very easy ordering process and prompt delivery
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Posted 4 years ago
Cavells is rated 4.8 based on 971 reviews