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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

I paid for next day delivery on a Thursday and received item the follwoing Tuesday?
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Posted 8 years ago
Easy to use Website and a prompt, stress free service..Thanks
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Posted 8 years ago
Quick delivery and very well packaged. Good choice of colours in gilet purchased. Very happy with goods.
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Posted 8 years ago
Excellent service, and even though we returned the product (which was great quality but not quite right for me, the refund was dealt with promptly. Well done!
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Posted 8 years ago
My order was delivered very quickly, was well packaged and the product is perfect. Thank you Cavells.
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Posted 8 years ago
Speedy delivery and item £25 less than other stores. What's not to love ! Thank you
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Posted 8 years ago
The service I received was excellent, I was kept up to date by email regarding the delivery and it actually arrived a lot sooner than I expected. I was also very happy with the product.
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Posted 8 years ago
Very quick and simple buying process and delivery turned up the next day! Brilliant.
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Posted 8 years ago
Good service,respond to my emails quickly
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Posted 8 years ago
Very helpful made sure I got my item on a next day delivery even thought I phoned my order in very late .will shop with them again
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Posted 8 years ago
What a fantastic service,my cardigan arrived the next day.
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Posted 8 years ago
This is the first time I have ordered from Cavells. Whilst the good received are of very good quality, one of the items (shirt) was not the one I had ordered. I did try to telephone the company using the numbers listed on the webpage but I was unable to get a connection. Happy with products; not with service.
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Posted 8 years ago
I was having problems ordering some boots on line & decided to ring the store. The sales assistant was very helpful & ordered them there & then. I had them the next day. Cavells is a beautiful shop & I always visit when I'm staying with my in-laws in Oakham.
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Posted 8 years ago
My order was received the next day and your refund process on one of the items I returned was very quick.
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Posted 8 years ago
First time I have purchased anything from Cavells - brilliant service - very quick to deliver and jumper came beautifully packaged. I certainly would recommend Cavells online and will definitely be ordering from them again in the future!!!
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Posted 8 years ago
Excellent customer service, prompt delivery and had to e mail with a little query and the e mail was answered instantly. I would thoroughly recommend!
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Posted 8 years ago
Very efficient delivery. Beautifully packed, dress arrived in perfect condition.
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Posted 8 years ago
Great delivery, and with a discount an excellent price on the dress
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Posted 8 years ago
Fab wellies & the pink is a beautiful shade! I called the store to ask a question & they were so friendly & helpful! A pleasure to deal with! 100% recommend! Many thanks!!! :)
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Posted 8 years ago
Great boots & super speedy delivery
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Posted 8 years ago
Cavells is rated 4.8 based on 971 reviews