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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

Delivery of order was better than anticipated and before estimated time. Packaging was very good too.
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Posted 1 year ago
I have never used this company before. I can honestly say that their customer service was excellent, phoning me immediately when one of my items was out of stock and making good suggestions for replacement. The order arrived beatufully packaged and on time, even during the mail strike. I will definately use them again and drop in when i am next in Oakham. BRAVO FOR EXCELLENT BRITISH CUSTOMER SERVICE.
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Posted 1 year ago
Quick delivery - thanks so much!
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Posted 1 year ago
Product nicely wrapped and delivery super quick. Would definitely recommend Cavells!!
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Posted 1 year ago
Very good quick delivery
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Posted 2 years ago
Excellent and speedy online delivery service. The items were carefully packed and presented.
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Posted 2 years ago
The Shoe The Bear loafers I got are bad quality
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Posted 2 years ago
Great boots. Cavells have a wonderful extensive range of products. Fran was so helpful when I needed an exchange - I would ask for her by name should I have any queries with futures orders.
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Posted 2 years ago
My order came quickly I’m so delighted with my boots good quality and look amazing thanks Dorothy Pullan
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Posted 2 years ago
Excellent service, recently I was unsure which size I should order line and when I telephoned to enquire about sizing the team at Cavells couldn't have been more helpful. Cavells have a fabulous range of clothes, shoes and accessories together with a very helpful team. At work I am a Customer Service Director - Cavells gets top marks from me.
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Posted 2 years ago
Very quick delivery. Well wrapped boots and very comfortable to wear from the outset. True to size.
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Posted 2 years ago
Great quality products, good stock levels and excellent service, will definitely buy from Cavells again.
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Posted 2 years ago
Lots of fabulous choices from Cavells. A great jacket that will get lots of wear. Very quick delivery.
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Posted 2 years ago
Excellent service, quick and cost as expected
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Posted 2 years ago
Have contacted to start return as cannot do this on website, voicemail full and inbox full. No way of starting return.
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Posted 2 years ago
First class service
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Posted 2 years ago
Excellent communication . Easy to process order . . Next day delivery !!
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Posted 2 years ago
Shoes arrived very promptly, and at best price I could find.
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Posted 2 years ago
Nice to use web site. Arrived within days.
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Posted 2 years ago
Fantastic, helpful staff and arrived so quickly! Thanks so much. Excellent service!!!!!
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Posted 2 years ago
Cavells is rated 4.8 based on 971 reviews