Cavells Reviews

Name: Cavells
Address: 16 Mill Street, Oakham
Rating: 4.76

4.8 Rating 971 Reviews

94 %

of reviewers recommend Cavells

4.8

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Cavells 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

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“Very good service. Most helpful.”

Helpful Report

Posted 9 years ago

“I am absolutely thrilled with my ankle boots, they arrived really quickly and the price was cheaper than elsewhere, what more could anyone want?!”

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Posted 9 years ago

“Superb boots - good quality. Arrived very quickly. Ordering was very simple and straight forward on the website. Would definitely use Cavells again. Thank you”

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Posted 9 years ago

“This was the first time I had bought fro Cavells. I particularly wanted the Rosamunde tops. I found the website quite misleading. It appeared to suggest that all the Rosamunde items were 50% off, under each item it even said how much was saved but at checkout the items I ordered did not generate a discount. In fact the discount applied to only one item. I will be wary of ordering anything from Cavell's online again, although may make the effort to come to Oakham. I am thrilled with the items I did receive.”

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Posted 9 years ago

“Item is a very creamy white. Far too much packaging for such a small item”

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Posted 9 years ago

“Superb boots - good quality. Arrived very quickly. Ordering was very simple and straight forward on the website. Would definitely use Cavells again. Thank you”

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Posted 9 years ago

“Was very pleased with my first purchase. However prior to placing the order I knew the product I was buying. I didn't think the detail of the blouse was very clear on the website . Photograph was not representative of the lovely detail of the design. That will not prevent me from returning as the service was very good. Thank you .”

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Posted 9 years ago

“Great prompt delivery and efficient returns ! So sorry the shoes didn't fit !!”

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Posted 9 years ago

“I loved my fur scarf . It arrived very promptly and in amazing condition. Just in time for the cold weather”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Purchased a pair of boots via the website but was disappointed with the finish of them when they arrived and the box lid was bashed in also. Did not meet my expectations in terms of quality or condition and feel that it is unfair that I have now got to pay to return them to Cavells. Have emailed the company twice requesting a pre-paid returns label or the option of them exchanging them for a pair in pristine condition but have heard nothing. Will be returning them and won't be bothering to order from them again.”

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Posted 9 years ago

“Fantastic service very fast delivery. Armani jeans arrived in lovely packaging a great item and professional service”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Great help and service. Very prompt delivery even on an exchanged item ( due to sizing). Friendly, efficient and helpful. Super!”

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Posted 9 years ago

“Great price, great item and delivered next day for free- wow.”

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Posted 9 years ago

“Bought some MK shoes, love them! Bought two sizes as i didn't know what size i would need, very quick to refund the pair i didn't keep! Quick delivery and excellent customer service! Would definately order again.”

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Posted 9 years ago

“Cut price quality shoes quick delivery”

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Posted 9 years ago

“I was really impressed with the postal service used by cavells. They keeped me well informed with the tracking of my parcel and delivery time which fell exactly to the date and time they gave. I am also very happy with my shoes and the website was really easy to use.”

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Posted 9 years ago

“great product, great price and very quick standard delivery!”

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Posted 9 years ago

“Excellent customer service! I ran into this website by chance, as I was desperately looking for a bag, and I'm sure I'll come back again! The bag came in in just three working days, super fast, no flaws of any kind on neither the bag nor the parcel, and it simply looks stunning, just as advertised. I absolutely recommend buying from Cavells, and I'm pretty sure I will do it myself.”

Helpful Report

Posted 9 years ago

Cavells is rated 4.8 based on 971 reviews