Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

Write Your review

Tell us how Cazana made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"I could not print off the results of the car check. I nformed you accordingly and had an acknowledgement saying that you would investigate .Since then I have heard NOTHING." Subsequent to your somewhat delayed response I was able to print a summary sheet of the results which was adequate for my file”

Helpful Report

Posted 7 years ago

Hi Wilfred. With apologies. I will reply direct to your email. GD

Posted 7 years ago

“Very helpful and lovely car”

Helpful Report

Posted 7 years ago

Hi Emily Great to be of service GD

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Hi - many thanks for taking the time to leave a review. GD

Posted 7 years ago

“Prompt response Unfortunately, it has confirmed what I strongly suspected”

Helpful Report

Posted 7 years ago

Hi - sorry to confirm what is presumably bad news! GD

Posted 7 years ago

“Good informative report at a very reasonable price”

Helpful Report

Posted 7 years ago

Hi Jon - that;'s great to hear. Many thanks GD

Posted 7 years ago

“peace of mind”

Helpful Report

Posted 7 years ago

Hi Alec - many thanks for taking the time to leave a review GD

Posted 7 years ago

“I paid for 3 vehicle checks and was only able to use 1 of them. I then had to purchase another check because I was waiting for a response from Canzan. Terrible, they never answer the telephones. They called me back after 3 days! They still have not responded to my email sent over 10 days ago. I still have not been issued any refund, apology or access to the 2 outstanding checks. There are better companies out there; I would suggest you use them instead.”

Helpful Report

Posted 7 years ago

Hi Neil. With apologies - I have located your original email and will reply to this in full. Apologies again GD

Posted 7 years ago

“Very quick and easy to use results instantly.................”

Helpful Report

Posted 7 years ago

Hi Sarah - many thanks for taking the time to leave a review. Glad you liked the service GD

Posted 7 years ago

“Cazana cost me £9.95 but saved me £20000 will defo use again”

Helpful Report

Posted 7 years ago

This is great to hear - thank you. Hope you have now found a vehicle? GD

Posted 7 years ago

“I was very impressed with the thorough depth of check I received with Cazana. I was purchasing a classic car and having a Cazana valuation included in the history check as well as years of previous mot's listing mileage and change of keepers really helped put my mind at ease. The price of the Cazana Gold check was very reasonable too. I am now the proud owner of a Capri 280 brooklands.”

Helpful Report

Posted 7 years ago

Hi Paul. Many thanks for your review. Much appreciated.GD

Posted 7 years ago

“Brilliant would use again, gave us confidence to buy off ebay. Noticed the advert said MOT till October 2018 but check cazana said MOT till November 2017. So was able to query with seller and get rectified.”

Helpful Report

Posted 7 years ago

Many thanks for taking the time to leave a review - your comments are much appreciated GD

Posted 7 years ago

“Bit of a rip off ..advertised from £3.99 then it £6.00 and thencharged £9.99...will never use again”

Helpful Report

Posted 7 years ago

Hello, thank you for your review. We provide 3 different checks. Our lowest price is £3.99 for our silver check, £9.99 for our gold check and £19.95 for our multi-check. The multi-check includes 3 gold checks at a cost of £6.65 per check. I am sorry if this was confusing and we hope the check provided the information you required.

Posted 7 years ago

“Very informative makes buying a vehicle easier”

Helpful Report

Posted 7 years ago

Hi - many thanks for leaving your review. Much appreciated. GD

Posted 7 years ago

“I find the prices for these services to be a little too high.... Saying that it was nice to be able to purchase 3 car checks for under £20 making them less than £7 a check. However I feel that 30 days is too short a time by which they are to be used within it would have been nice if what I paid for with recovered me for at least a year. I also found it daunting two find my way when it came to enquiring about my second car I felt as if I had to purchase the whole thing over again however friendly staff and available telephone number put my mind at ease and the problem was solved. Improvements can definitely be made for ease of use in that area. Regards Raddis Shahidi”

Helpful Report

Posted 7 years ago

HI -many thanks for your constructive feedback. I have passed this back to the relevant people. Thanks again . GD

Posted 7 years ago

“The most important for me was to get the information I needed asap, and this was exactly my experience with Cazana.”

Helpful Report

Posted 7 years ago

Hi and thanks for your review. Great to hear GD

Posted 7 years ago

“The report was inaccurate.”

Helpful Report

Posted 7 years ago

Hi David. Thank you for leaving a review. We are investigating your separate email and will get back to you shortly. GD

Posted 7 years ago

“Provided all the info I needed to know about that particular car”

Helpful Report

Posted 7 years ago

Thats great to hear - thank you for your review GD

Posted 7 years ago

“Your report gave me all the information I needed to make the ‘buy or not buy’ decision with total confidence ....thank you for an excellent comprehensive report at an affordable price Steve Holly”

Helpful Report

Posted 7 years ago

That is really good to hear Steve. Many thanks GD

Posted 7 years ago

“Convenient to use”

Helpful Report

Posted 7 years ago

Many thanks Mark GD

Posted 7 years ago

“Good people who tell you the truth very quick and very responsible”

Helpful Report

Posted 7 years ago

Thank you for your review Mark GD

Posted 7 years ago

Cazana is rated 4.2 based on 3,561 reviews