Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love u too very happy so good wonderfull great stuff”

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Posted 6 years ago

Great news - sharing the love! GD

Posted 6 years ago

“Estimated mileage was excessive to actual mileage”

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Posted 6 years ago

Hi Peter. We are continuously reviewing our process and your feedback is therefore much appreciated and has been passed on GD

Posted 6 years ago

“Really good check worth the money”

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Posted 7 years ago

Thats great to hear - many thanks GD

Posted 6 years ago

“it was the woman who i spoke to very friendly and very polite put me at ease the minute i spoke to her”

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Posted 7 years ago

Hi Steve - many thanks for your review - much appreciated GD

Posted 6 years ago

“Great Service! Report arrived by email immediately - Thank you”

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Posted 7 years ago

Thats great to hear - many thanks GD

Posted 6 years ago

“Told me that a car I was purchasing had outstanding finance owed on it and the check only cost £9.99 worth paying”

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Posted 7 years ago

“Easy service with reliable information.”

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Posted 7 years ago

Many thanks for your review

Posted 6 years ago

“It was so quick and easy to check our new car and gave us the assurance we needed before spending our money. We highly recommend Cazana to anyone looking at a used car.”

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Posted 7 years ago

Many thanks for taking the time to leave a review Karen - much appreciated GD

Posted 6 years ago

“Precise and speedy service that was helpful in making an informed decision”

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Posted 7 years ago

Thats great to hear - many thanks for your feedback GD

Posted 6 years ago

“Very impressed with quick and easy info I can get. Shame you can't opt for the 3 check deal after you've made a single check because if not satisfied with first check you'd want to check another car and that becomes expensive.”

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Posted 7 years ago

Many thanks for your feedback Susan - I will pas your comments on to the relevant team GD

Posted 6 years ago

“It was reassuring to have the info on freedom from debt, write offs etc. but the detailed description of the vehicle and it's specification is, I think, inaccurate. You show the car as a 1.8 litre petrol turbo of 150 bhp whereas according the the manufacturer's plate in the car it is a normally aspirated 1.8 litre petrol of 92 Kw equal to 123 BHP. This doesn't worry me too much as I have already bought the car but I could have been very upset if I had bought it as a turbo on your information.”

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Posted 7 years ago

Many thanks for leaving such detailed feedback. We are investigating the specific comments and will reply direct GD

Posted 6 years ago

“Very thorough overview of the car i want to buy. It has given me peace of mind that the car has been in good hands and that i am buying a car that i will own with no hidden secrets. 10/10”

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Posted 7 years ago

Thanks for leaving a review - very much appreciated GD

Posted 6 years ago

That is great to hear - many thanks GD

Posted 6 years ago

“Wrong car shown, wasted my money”

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Posted 7 years ago

Hi - many thanks for taking the time to leave a review. Can you be more specific as to what went wrong? Please email me at support@cazana.com GD

Posted 6 years ago

“Absolutely fine , however i was expecting a copy of the report to be sent as an e mail, now i don't have one.”

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Posted 7 years ago

HI Simon. You should have received an email with a link to the report which I have now resent. Please check your junk folder. Many thanks for your review GD

Posted 6 years ago

“Cazana assisted in my decision making whether to buy the car. Knowing it's history is important, as no paper work was available. Thanks Cazana”

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Posted 7 years ago

Great to hear - many thanks for leaving a review GD

Posted 7 years ago

“You need to do a bit more research into the car as you have it down as a manual and it’s actually an automatic”

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Posted 7 years ago

Hi and many thanks for leaving a review. We are in the process of checking our data in respect of the vehicle checked. GD

Posted 7 years ago

“Couldn’t fault service but I put wrong number in so I was annoyed but my own fault !!”

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Posted 7 years ago

Sorry to hear that but many thanks for leaving the review! GD

Posted 7 years ago

“Pretty disappointed at the information I paid for as it did not give me much more than the free version....you recommended not to purchase based on outstanding finance but after speaking to the finance company it is called stocking finance for dealers and it is perfectly safe to continue as there is no lean on the car only on the dealer! Also there is no details of previous owners names so I could not contact at least one of them to check condition/history etc I would respectfully request a refund on this occasion. Regards Ian Brown [brownig@aol.com] tel 07802 669100”

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Posted 7 years ago

Hi Ian. Many thanks for taking the time to leave a review. I will respond to you separately via email on the specific points you have raised. GD

Posted 7 years ago

“Great service. Fast, efficient, accurate and some brilliant customer service to top it all off.”

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Posted 7 years ago

Many thanks for taking the time to leave a review - very much appreciated GD

Posted 7 years ago

“Best £14 i ever spent cazana stopped me from getting ripped off”

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Posted 7 years ago

That is really good to hear - many thanks GD

Posted 7 years ago

Cazana is rated 4.2 based on 3,561 reviews