Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for a service I have not received for a valuation on a vehicle I am told it is being dealt with? How difficult can this be?”

Helpful Report

Posted 3 years ago

Sorry to hear this I have emailed you separately regarding your concerns

Posted 3 years ago

“Well worth buying to get all the information on the vehicle in question. This company gives you so much information, i would highly recommend you to try for yourself.”

Helpful Report

Posted 3 years ago

Thanks for the great review. Glad we were able to help.

Posted 3 years ago

“I asked for a check on a vehicle and some of the information I wanted was not present on the report so I bought another elsewhere and the missing info I thought should have been present on the Cazana report was on the one I got from the other company. Specifically the details of the last MOT test were missing and they were extremely important as I wanted to see how many Advisories there were. There were a lot when I actually found it.. In essence I spent £9.99 for nothing really because the report was incomplete. The MoT info I needed was from last December so it wasn’t a case of not having time to be updated. I wouldn’t have the confidence to use Cazana again.”

Helpful Report

Posted 3 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate. We need the registration of the vehicle that you checked

Posted 3 years ago

“Quickly supplied the history of the vehicle I was considering buying. Felt confident to proceed with the purchase.”

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Posted 3 years ago

Thanks for the great review. Glad we were able to help.

Posted 3 years ago

“No vin number, just last 4”

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Posted 3 years ago

The reason that we don't provide full numbers is that these could be copied and used to clone vehicles. The reason we provide this service is to enable customers who are purchasing a vehicle to check the last 4 digits of the engine number and VIN, to ensure that a vehicle or engine has not been copied or cloned.

Posted 3 years ago

“Excellent. After entering the reg number of the car I was interested in buying, the vehicle's full and informative history instantly appeared, with really good detail included. Will definitely use the the service again.”

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Posted 3 years ago

Thanks Andrew - Glad our information was useful !!

Posted 3 years ago

“Great service but i didn’t get a receipt of payment which i would have liked”

Helpful Report

Posted 3 years ago

Sorry to hear this - please can you email us at support@cazana.com and we will be able to send you an invoice

Posted 3 years ago

“Beware you don’t see the actual price until you have paid”

Helpful Report

Posted 3 years ago

The prices are displayed on the screen to enable you to purchase the correct check for you, whether it is a single check or a multi check.

Posted 3 years ago

“Never had any different details from free search not worth the money .”

Helpful Report

Posted 3 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 3 years ago

“your report was the best of the lot , clearly highlighting the important facts. when it comes to your valuation re mileage/condition/ - You were about 20 % of the mark. I appreciate in the current times you may have not had access to reasonable up data , but you r valuation of £ 1400 odd was unrealistic . ther was any car near that price ( all Autotrader & Gumtree ) £ 1800 -2000 was the average price . there were a couple outside the south East for £1600-1700. hopefully teh one I bought for one of my daughters will be a good one”

Helpful Report

Posted 3 years ago

Thanks for the review Paul. It's good to know our report was useful.

Posted 3 years ago

“Cheap and reliable Hpi report Let you know instantly is any finance or accidents on the car What are the two most important things you want to know Also gives you plenty of information”

Helpful Report

Posted 3 years ago

Thanks for the great review. Glad we were able to help.

Posted 3 years ago

“Pointless and not accurate car check, wrong and missing information. 0 stars. Want my money back!”

Helpful Report

Posted 3 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 3 years ago

“Was buying a car that was 10years old wanted to find any hidden "secrets". None found so I bought the car worth paying for the check to avoid unwanted surprises.”

Helpful Report

Posted 3 years ago

Thanks Ian - Glad our information was useful !!

Posted 3 years ago

“Not very good , no email.to.see the report, you just have to read it and absorb the information there and then . On the plus side there was alot of information on the vehicle, I just don't have a photographic memory”

Helpful Report

Posted 3 years ago

Hi Rachael The report should have been e mailed to you to the address that you used to purchase the report. Have you checked your spam or junk boxes as sometimes it goes there? If you would like to e mail in to support@ukvehicle.com and we will happily send you a copy.

Posted 3 years ago

“Instant report but most of the details were available for free online. MOT data was not up to date only reporting 2019 and earlier dates. Regarding previous articles offering vehicle for sale it provided details but not the source and date. I eventually found the details using open-source research. Would not recommend”

Helpful Report

Posted 3 years ago

If you would like to email in to support@ukvehicle.com with details of what you found incorrect on the check, we can investigate that for you.

Posted 3 years ago

“The hpi cost me a tenner and I can get more information than that for £3”

Helpful Report

Posted 3 years ago

If you would like to email in to support@ukvehicle.com and explain what information you felt was missing, we can have a look into this for you.

Posted 3 years ago

“Very bad and charge Extra than they advertise. Just Picking pockets. Another better options in the markete”

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Posted 3 years ago

Checks are available to customers at three different pricing levels: Silver check - £3.99 - some information such as stolen, written off and finance information is not included Gold check - £19.95 for 5 checks (at £3.99 each) - contains full information but only available as a bundle of 5 One off check - £9.99 for a single full check The price of your chosen purchase is clearly stated at checkout

Posted 3 years ago

“Rubbish would not recommend”

Helpful Report

Posted 3 years ago

If you could email in to support@ukvehicle.com with details of what your issues are, we can investigate.

Posted 3 years ago

“No information supplied. I'm waiting for a refund u can get most of this info free online”

Helpful Report

Posted 3 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 3 years ago

“it's ok for the price.”

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Posted 4 years ago

Thanks for the review. Glad we were able to help.

Posted 3 years ago

Cazana is rated 4.2 based on 3,561 reviews