Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given you a five star rating if some instructions came with the paint pens as i have never used them before and i am unsure how to use them.”

Helpful Report

Posted 7 years ago

“I have all ready complained by email and by phone and not received any response. I'm going to slate you on social media if I don't get a response soon”

Helpful Report

Posted 7 years ago

Hi Gary. Many thanks for your email response. We hope this is now resolved to your satisfaction GD

Posted 7 years ago

“It's very good and cheap services.”

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Posted 7 years ago

Many thanks for leaving your review - glad we were of service to you GD

Posted 7 years ago

“The report covered everything that I needed. But it would be even better if there was a lower rate for us motor traders”

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Posted 7 years ago

Many thanks for leaving a review. We will contact you separately re rates for traders GD

Posted 7 years ago

“Very happy”

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Posted 7 years ago

Hi and thanks for leaving a review. Great to hear that you are happy with the results

Posted 7 years ago

“Thougher check however felt cost should have been clear for purchasing one check. Not a fan of 3 for 2. Have since used another provider with clearer website”

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Posted 7 years ago

Hi. I am sorry that you feel the price point was misleading. We do try to make it clear but will take your comments on board GD

Posted 7 years ago

“Rather expensive for very little information, much of which is available free elsewhere”

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Posted 7 years ago

H. Thanks for taking the time to leave a review although we are sorry that you did not feel it was value for money. We will take your comments on board GD

Posted 7 years ago

“Very happy”

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Posted 7 years ago

Hi and many thanks for leaving a positive review. Much appreciated

Posted 7 years ago

“Quick and easy service to use - helps with peace of mind. Report received within 5 mins - great! Would use again if the situation arose”

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Posted 7 years ago

Hi and many thanks for taking the time to leave a review. Actually disappointed it took 5 minutes for your report to arrive as it should be instant! GD

Posted 7 years ago

“"Excellent report worth it"”

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Posted 7 years ago

Many thanks for taking the time to leave a review. Much appreciated GD

Posted 7 years ago

“He provided me with information that I avoided the trouble of buying a car that the seller was not the owner of. ps I was charged £ 9.99 higher than the suggested £ 6.65 price.”

Helpful Report

Posted 7 years ago

Hi and thanks for leaving a review. The price of £6.65 is based on purchasing 3 reports in one go. GD

Posted 7 years ago

“Pricing is a bit misleading I thought it was on offer for £6.99 turns out it’s £9.99.”

Helpful Report

Posted 7 years ago

Hi - thank for leaving a review although I am sorry for any confusion. The price is £6.95 per report if 3 are reported at one time GD

Posted 7 years ago

“A lot more details than I thought there would be. Excellent and would use again. Although, double check when you order, as I thought it was going to be £6.50 or something and was £9.95. It seemed to upgrade it automatically, but still, very detailed.”

Helpful Report

Posted 7 years ago

Hi Mark and thank you for leaving a review. The £6.65 price is when 3 reports are purchased in one go. You would have been asked to confirm the price of £9.95 before collection

Posted 7 years ago

“Really easy to use service and the cost was reasonable compared to others.”

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Posted 7 years ago

Many thanks for your review - great to read your comments GD

Posted 7 years ago

“Very easy to use good price would recommend”

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Posted 7 years ago

Many thanks Amanda - much appreciated GD

Posted 7 years ago

“I have purchased the same vehicle check twice and emailed yourselves to resolve this but I am still waiting.”

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Posted 7 years ago

Hi Stephen. With apologies - we have no record of your email but have arranged to refund this second payment. GD

Posted 7 years ago

“I'm happy with the help I had when I brought a car after the report Cazana gave me I took the car back and got my money back on the car thank you Cazana”

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Posted 7 years ago

Hi Kevin - great to see that our support team worked for you GD

Posted 7 years ago

“So fast answer”

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Posted 7 years ago

Thanks Martyna - glad to hear you were satisfied

Posted 7 years ago

“Very easy to use, fair pricing and comprehensive information - with the information Cazana provided me, I was able to present evidence of the dealer lying to me / mis-selling the vehicle and was able to reject the car. Although this was always my right, it was easier to exercise in practice with more information about the previous registered keepers (dates, reg plate changes, etc.).”

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Posted 7 years ago

Thats great to hear - many thanks for leaving a review GD

Posted 7 years ago

“I was going to buy a car and I used your service, and thank god I did you saved me a lot off money, the car back in the day was a in a smash. many thanks.”

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Posted 7 years ago

Good to hear - glad we saved you some money GD

Posted 7 years ago

Cazana is rated 4.2 based on 3,561 reviews