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Cazana Reviews

4.2 Rating 3,561 Reviews
79 %
of reviewers recommend Cazana
4.2
Based on 3,561 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cazana Reviews
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Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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The information provided was good, particularly the MOT information. However the site promised a valuation which wasn't there on any of the three searches I did. I had to go elsewhere for this. Also I purchased the option for 3 reports at a discounted rate and it gave me a code to input to get the rest of the searches but there was nowhere to input this code despite a long search which means the service turned out to be really expensive as I paid £40 in total for three searches. Would have been five stars apart from these last two issues.
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Posted 7 years ago
Good Afternoon, Thank you for taking the time to leave us a review, I have sent you a personal email containing your vehicle check. Terri.
Posted 7 years ago
Not enough information, the information that you specify can be checked for free and there is no information about service and repair .
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Posted 7 years ago
good customer sevice
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Posted 7 years ago
Thank you for leaving a review, I am glad you experienced great customer service when making your purchase Terri.
Posted 7 years ago
Totally straightforward process.
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Posted 7 years ago
Very efficient & thorough service.Highly recommend,fair prices too.Thankyou
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Posted 7 years ago
Hi, thank you for the great review Terri.
Posted 7 years ago
the single check did as asked ,but it could on thedamage /writeoff bit go a bit deeper ,on the whole good it has made me purchase the vehicle and hpe when i get it it is as is ,so ill give you a four .
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Posted 7 years ago
Good afternoon, thank you for taking the time to leave a review I am glad it helped you in making your purchase Terri.
Posted 7 years ago
Dreadful experience - advertised on google as a same day inspection but took 2 days to do inspection and then another 3 to get the report. Had to chase for updates on when inspection was being performed (i informed them this was important due to it being an ebay auction sale) and then had to chase for the report. Now tried calling and seems to be a problem with their phone system. The report did not also provide a vehicle valuation as claimed on the website and no commentary on any of the advisories. This service is a complete calamity and complete waste of money - should have gone with the AA. I recommend you do the same! :-(
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Posted 7 years ago
instant response/information regarding a particular vehicle I wasn't receiving 100% information on. Thanks.
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Posted 7 years ago
Was very easy and simple to use, easy to understand, all information provided. Would of gave you 5 stars if you sent the information as a email attachment such as a PDF, so I could print out or keep a digital copy.
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Posted 7 years ago
Thank you for taking the time to leave us a review Terri.
Posted 7 years ago
The details showed an MOT failure on the Friday, but did not update the MOT on Monday's pass. That's not good!
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Posted 7 years ago
Hi, Thank you for taking the time to leave a review. I can confirm a personal email has been sent to you regarding this. Details are obtained from the DVLA and various other sources as they are on the day a report is purchased. Unfortunately purchased reports can not be amended. Kind regards Seaneen
Posted 7 years ago
Excellent service,all the imformation I received was very helpful.
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Posted 7 years ago
Very pleased that you found the service and information helpful.C
Posted 7 years ago
very quick and easy to use with lots of important information included.
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Posted 7 years ago
Thank you for your review and pleased that you found that the important information was included.C
Posted 7 years ago
spot on fast service.i also had a question i needed to ask ,they got straight back to me to put my mind at rest.also good price thankyou.
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Posted 7 years ago
Good Afternoon, Thank you for your review. Glad we could help you in support and that you were happy with your report. Kind regards, Vicki
Posted 7 years ago
thanks good service
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Posted 7 years ago
Good Evening, Glad you were happy with our service. Regards, Vicki
Posted 7 years ago
Saved me from buying a cat d car
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Posted 7 years ago
So pleased the check stopped you from buying a Cat D car. C
Posted 7 years ago
easy to use, quick result and great price. I got a full print out of the results listing far more information than I expected. I will certainly use this company again. thank you.
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Posted 7 years ago
Thanks for taking the time to do a review and that you were pleased with the amount of information you received. C
Posted 7 years ago
Process was very simple and the information provided was clear and in depth. Report was provided quickly.
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Posted 7 years ago
Thanks for completing a review for us and so glad the report was clear and in depth. C
Posted 7 years ago
I am so glad i took this vehicle check as the car i was going to purchase had 49 payments left on it. It also ended up being an Internet scam which would have ended up costing me £5000 it was well worth the £10 to do the checks Regards Steve S Jackson Flooring
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Posted 7 years ago
Great that the vehicle check saved you all the worry and potential cost of £5000. Thanks for the review. C
Posted 7 years ago
Easy to fill out, fast results. Just the info required
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Posted 7 years ago
Very happy that you found the whole report process easy to fill out and that the information was what you required.C
Posted 7 years ago
Quick to transact
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Posted 7 years ago
Thank you for your review and pleased you found it easy to transact. C
Posted 7 years ago
Cazana is rated 4.2 based on 3,561 reviews